Browsing: Dimension Data

Cell C outsources call centres to Didata

Dimension Data subsidiary Merchants will take over and run Cell C’s customer call centre, the mobile operator has announced. It’s one of several initiatives aimed at improving Cell C’s customer service levels, says CEO Lars Reichelt, which include overhauling its billing system and moving its contact centre to Parktown

IS wins Acsa airports tender

Dimension Data division Internet Solutions (IS) has won a tender from Airports Company SA (Acsa) to provide “exclusive broadband and telephony” for public telecommunications access in eight of the country’s airports. IS says the deal will result in it supplying Wi-Fi, fixed-line Internet access

IS wants incumbents barred from spectrum auction

Dimension Data division Internet Solutions (IS) has expressed worries that the planned auction of radio frequency spectrum for wireless broadband won’t have the desired outcome of stimulating competition in SA’s telecommunications industry. IS regulatory director Siyabonga Madyibi says

TechCentral TV: the pilot episode

Welcome to TechCentral TV. This is a pilot, proof-of-concept show that TechCentral has produced in partnership with Traffic Corporate Media Communication, the people behind the Mindset…

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