Zoom Video Communications has announced a $14.7-billion all-stock deal to buy cloud-based call centre operator Five9 in its largest-ever acquisition, as competition intensifies in its core video-conferencing sector.
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Promoted | International retailer Leroy Merlin has invested in a cloud-based customer experience platform designed to complement its physical retail stores.
The inevitable move to the cloud has become more vital during the coronavirus lockdown, creating the perfect opportunity for contact centre specialist Five9 to launch into South Africa.