Promoted | Getting customer experience right could mean the difference between surviving and thriving, says Maxime Blanchard, Zendesk territory manager for South Africa, in this episode of the podcast.
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Promoted | The Covid-19 fallout has created rising levels of anxiety in society. An omnichannel customer experience platform improves interactions, reduces response times and leads to happier – and less anxious – consumers.
Promoted | The Covid-19 pandemic has dramatically impacted consumer behaviour, affecting customer experience (CX) significantly. This is why an omnichannel platform is so vital today.
Promoted | In this episode of the podcast, Zendesk South Africa territory manager Maxime Blanchard unpacks a new research report on customer experience, or CX, in the local market.