With the exception of Cell C, which has shown a small improvement, customer satisfaction with South Africa’s mobile operators has declined since last year, a new research survey has determined
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South Africa’s integrated communications service provider Telkom is set to release full-year results on Monday, 8 June. The last few years have seen the company’s core fixed-line business trending lower, as growth in infrastructure and in turn increased
The Communication Workers Union is threatening to step up strike action against mobile network MTN. The union’s members have entered into a third week of strikes which has hit MTN’s
On 15 June, First National Bank will become the first major banking brand in South Africa to launch a mobile virtual network operator and take on South Africa’s incumbent mobile operators. Years in the
MTN has cut the price of its popular low-cost Steppa 2 smartphone by 20%, from R999 to R799, a day after rival Vodacom launched its new Smart 6 smartphone, which retails for R799. The operators are keen to get everyone off older feature phones
In May, Vodacom announced that it had 9,3m smartphones on its network in South Africa (as at end March, the end of its financial year). That is massive, especially considering that a year ago, the number was 7,3m. Total smart devices on its network
MTN has called for a legally binding arbitration process as it faces industrial action by the Communication Workers Union. MTN South Africa CEO Ahmad Farroukh told a delegation representing the striking employees that the process
MTN Business, the enterprise services arm of mobile operator MTN, has announced a number of key appointments as it looks to grow its presence in the business services market. The company has named Mandisa Ntloko as head
The street outside MTN’s plush head office near Roodepoort in Johannesburg resembled a war zone on Friday as striking workers burnt tyres and barricaded the entrance amid claims that police had used teargas and fired rubber bullets. A driver
MTN has rubbished talk that any of the company’s clients have been disconnected by disgruntled workers, describing such suggestions as a “classic disinformation campaign”. Reports of alleged disconnections started surfacing early on Thursday