Browsing: National Consumer Commission

The National Consumer Commission (NCC) has launched a full-scale investigation into mobile networks’ price increases for contract subscribers. Major networks Vodacom and MTN announced increases to cellular contract tariffs earlier this year

Communications regulator Icasa and the National Consumer Commission have signed a memorandum of agreement clearly setting out which type of consumer complaints each will deal

South Africans do love a good moan. Whether it’s Eskom’s rolling blackouts or the state of the country’s politics, we seem to find a measure of comfort in a good old groan, whether it’s done quietly

Complaints about e-tolling will be taken up by the National Consumer Commission (NCC), but should not be the first line of complaint, commissioner Ebrahim Mohamed said on Monday. “The NCC always encourages consumers to lodge complaints at the point of sale, and attempts

Ever been frustrated that data you bought from your telecommunications provider expired before you had a chance to use it? South Africa’s operators are entitled to do this, they argue, because you’re purchase airtime, you’re buying a service rather than a commodity. In other words, consumers are

The department of trade & industry violated the operational independence of the head of the National Consumer Commission, public protector Thuli Madonsela said on Wednesday. “The signed shareholder compact between the commission and the department indicates that the commissioner

The contract of national consumer commissioner Mamodupi Mohlala-Mulaudzi will not be renewed by trade & industry minister Rob Davies, his department said on Monday. Mohlala-Mulaudzi’s attorneys were notified of the decision on 17 August, and her contract would expire on 3 September, the department

Embattled national consumer commissioner Mamodupi Mohlala-Mulaudzi urged trade & industry minister Rob Davies on Wednesday to extend her employment contract. “I believe I have worked very hard. I have excelled,” she told the National Press Club in Pretoria. “I have gone beyond my call of duty

The Internet Service Providers’ Association (Ispa) has welcomed a recent ruling by the National Consumer Tribunal that cancelled a compliance notice served on MultiChoice by the National Consumer Commission. “The ruling by the tribunal demonstrates that proper compliance with the

The National Consumer Commission head is taking the trade & industry department to court after claiming she was effectively dismissed when her position was advertised. Mamodupi Mohlala-Mulaudzi claimed she only learnt of her contract’s termination