Zendesk, which has a market value of more than $7-billion, is close to a deal with a group of buyout firms, including Permira, sources said.
Promoted | Customer experience leaders should understand the dynamics of creating a customer journey that meets increasingly high customer expectations.
Promoted | Covid-19 kick-started digital customer channels, but what does the optimal customer experience of the future look like?
Promoted | At a time when the demands of the modern customer have been profoundly reshaped by Covid-19, Jasco and Zendesk are meeting the challenge head on.
Promoted | Atio Interactive went into liquidation in 2019. Illation assumed responsibility for supporting some of Atio’s customers, as well as providing employment to about 40% of its affected staff.
Promoted | Getting customer experience right could mean the difference between surviving and thriving, says Maxime Blanchard, Zendesk territory manager for South Africa, in this episode of the podcast.
Promoted | A new Zendesk report compares how companies use Zendesk, with insights into the top trends in CX and best practices to help businesses move forward and stay ahead of the curve.
Promoted | The Covid-19 fallout has created rising levels of anxiety in society. An omnichannel customer experience platform improves interactions, reduces response times and leads to happier – and less anxious – consumers.
Promoted | The Covid-19 pandemic has dramatically impacted consumer behaviour, affecting customer experience (CX) significantly. This is why an omnichannel platform is so vital today.
Promoted | International retailer Leroy Merlin has invested in a cloud-based customer experience platform designed to complement its physical retail stores.