Browsing: Retail and e-commerce

Pixie, Shoprite’s new personalised shopping assistant, has launched in beta for Xtra Savings Plus members.

From SMS to smart agents, agentic AI is redefining conversational commerce, writes CM.com’s James Bayhack.

South African e-commerce platform Bob Group has appointed Anita Erasmus as CEO designate.

A Visa survey has found that 63% of respondents used AI tools for tasks including product research.

Sixty60’s R11.9-billion contribution places it among the most significant digital retail platforms in South Africa.

Pick n Pay has added its clothing range to its asap! app as it pushes to build a retail super app.

Trade Link sees 2026 retail convergence accelerating as consumers demand greater value and resilience.

Africa-focused e-commerce retailer Jumia Technologies expects to break even in the last quarter of 2026.

A new app called We Need Milk wants to cure “basket blindness” by showing shoppers the true cost of their groceries.

Good sales growth through online platform asap! was not enough to stop Pick n Pay plunging deeper into the red.