Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      Post Office on the brink of collapse

      Post Office on the brink of collapse

      13 March 2026
      New policy direction targets South Africa's municipal broadband logjam - Solly Malatsi

      New policy direction targets South Africa’s municipal broadband logjam

      13 March 2026
      How electronic warfare is threatening ships and their crews

      How electronic warfare is threatening ships and their crews

      13 March 2026
      Rand slumps for second week

      Rand slumps for second week

      13 March 2026
      Parliament opens nominations for Icasa council seats

      Parliament opens nominations for Icasa council seats

      13 March 2026
    • World
      Musk launches Macrohard in cheeky nod to Microsoft - Elon Musk

      Musk launches Macrohard in cheeky nod to Microsoft

      12 March 2026
      Europe is building an alternative to Microsoft Office

      Europe is building an alternative to Microsoft Office

      11 March 2026
      Microsoft bets on Anthropic as it loosens ties with OpenAI

      Microsoft bets on Anthropic as it loosens ties with OpenAI

      10 March 2026
      World hit by worst oil shock since the 1970s

      World hit by worst oil shock since the 1970s

      9 March 2026
      iStore prices MacBook Neo at R11 999 in South Africa

      Apple debuts MacBook Neo to challenge Windows PCs, Chromebooks

      5 March 2026
    • In-depth
      The last generation of coders

      The last generation of coders

      18 February 2026
      Sentech is in dire straits

      Sentech is in dire straits

      10 February 2026
      How liberalisation is rewiring South Africa's power sector

      How liberalisation is rewiring South Africa’s power sector

      21 January 2026
      The top-performing South African tech shares of 2025

      The top-performing South African tech shares of 2025

      12 January 2026
      Digital authoritarianism grows as African states normalise internet blackouts

      Digital authoritarianism grows as African states normalise internet blackouts

      19 December 2025
    • TCS
      TCS+ | Vox Kiwi: a wireless solution promising a fibre-like experience - Theo van Zyl

      TCS+ | Vox Kiwi: a wireless solution promising a fibre-like experience

      13 March 2026
      TCS+ | Flipping the narrative on AI in the Global South - Josefin Rosén

      TCS+ | Flipping the narrative on AI in the Global South

      13 March 2026
      TCS | Sink or swim? Antony Makins on how AI is rewriting the rules of work

      TCS | Sink or swim? Antony Makins on how AI is rewriting the rules of work

      5 March 2026
      TCS+ | Bolt ups the ante on platform safety - Simo Kalajdzic

      TCS+ | Bolt ups the ante on platform safety

      4 March 2026
      Watts & Wheels S1E4: 'We drive an electric Uber'

      Watts & Wheels S1E4: ‘We drive an electric Uber’

      10 February 2026
    • Opinion
      South Africa's energy future hinges on getting wheeling right - Aishah Gire

      South Africa’s energy future hinges on getting wheeling right

      10 March 2026
      Hold the doom: the case for a South African comeback - Duncan McLeod

      Apple just dropped a bomb on the Windows world

      5 March 2026
      VC's centre of gravity is shifting - and South Africa is in the frame - Alison Collier

      VC’s centre of gravity is shifting – and South Africa is in the frame

      3 March 2026
      Hold the doom: the case for a South African comeback - Duncan McLeod

      Hold the doom: the case for a South African comeback

      26 February 2026
      The AI fraud crisis your bank is not ready for - Andries Maritz

      The AI fraud crisis your bank is not ready for

      18 February 2026
    • Company Hubs
      • 1Stream
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • AvertITD
      • Braintree
      • CallMiner
      • CambriLearn
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • HOSTAFRICA
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • HealthTech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Motoring
      • Policy and regulation
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
    • Events
    • Advertise
    TechCentralTechCentral
    Home » Sections » Telecoms » Makate judgment is ‘fundamentally flawed’: Vodacom

    Makate judgment is ‘fundamentally flawed’: Vodacom

    Vodacom is seeking to overturn a supreme court judgment in the "please call me" matter, calling it “fundamentally flawed”.
    By Duncan McLeod28 February 2024
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp
    Vodacom Group CEO Shameel Joosub

    Vodacom South Africa has approached the constitutional court, seeking to overturn a supreme court of appeal judgment in the “please call me” matter, calling it “fundamentally flawed”.

    The decision to approach South Africa’s apex court comes after the supreme court dismissed an application for leave to appeal, brought by Vodacom against an earlier high court judgment, and ordered the telecommunications operator’s CEO, Shameel Joosub, to make a new offer to Nkosana Makate based on the assumption that Makate had an 18-year contract with the company.

    The constitutional court had found in 2016 that Makate was the inventor of the “please call me” service. Although just who invented the “please call me” idea is strongly disputed, the country’s top court had found that Makate had in fact done so as a former employee and was entitled to be paid for his invention. The apex court left it up to Joosub to determine a fair payout amount.

    The impact of the SCA judgment, should it be upheld, would be vast and wide-ranging

    In a statement to shareholders on Wednesday, Vodacom said there are “key aspects” of the supreme court ruling, which was handed down earlier this month, that “do not accord with the spirit of the law”.

    “It is apparent from the dissenting judgment of the SCA that the majority judgment overlooked or ignored many of the issues between the parties and their evidence and submissions relating to those issues,” Vodacom said.

    In its appeal to the constitutional court, Vodacom said:

    • The supreme court’s order “impinges on the rule of law” in terms of section 1 of the constitution and deprives Vodacom of its right to a fair trial under section 34 of the constitution;
    • The supreme court “misdirected itself” by considering and deciding on issues that had not been placed before it for adjudication by either Vodacom or Makate;
    • The same court “selectively chose to only have regard to Mr Makate’s evidence, as in the case of models for computing compensation payable to Mr Makate, while ignoring swathes of evidence in this regard presented by Vodacom contesting Mr Makate’s version”; and
    • The orders are “unintelligible, incomprehensible and vague, rendering them incapable of implementation and enforcement”.

    “The impact of the SCA judgment, should it be upheld, would be vast and wide ranging on both Vodacom South Africa and Vodacom Group, as well as the attractiveness of South Africa as an investment destination. It would negatively impact our employees, shareholders and Vodacom’s contribution to public finances. It would also have an impact on our network investment, coverage and social programmes.”

    In the statement, Vodacom said it had previously negotiated with Makate in an effort to “agree reasonable compensation payable to him”.

    ‘Failed’

    “These efforts, to date, unfortunately have failed. Vodacom remains open to constructive dialogue and good-faith negotiations and, without prejudice to its constitutional court appeal process, to agree a fair and reasonable amount as compensation for Mr Makate’s idea that led to the development of the ‘please call me’ product. It is Vodacom’s desire that the matter be amicably resolved and brought to a timely conclusion.”

    Following the 2016 constitutional court order, Vodacom CEO Shameel Joosub had determined that a reasonable compensation amount for Makate to be R47-million, an amount the former Vodacom employee rejected.

    Makate then approached the high court to have the CEO’s decision reviewed and set aside. The court agreed, and ordered Joosub to reconsider the settlement offer. Vodacom appealed the matter all the way to the supreme court of appeal.

    Vodacom Group’s head office in Midrand, Johannesburg

    However, a majority judgment by the supreme court went against Vodacom, with the court ordering that:

    • The decision of Vodacom on 9 January 2019, determining the compensation to be paid to Makate, was to be set aside; and
    • Makate was entitled to be paid 5-7.5% of the total revenue of the “please call me” product for an 18-year period from 2001 to 2019, plus interest — an amount that has been speculated could cost Vodacom north of R20-billion.  – © 2024 NewsCentral Media

    Get breaking news alerts from TechCentral on WhatsApp

    Follow TechCentral on Google News Add TechCentral as your preferred source on Google


    Nkosana Makate Please Call Me Shameel Joosub Vodacom Vodacom South Africa
    WhatsApp YouTube
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleGates Foundation to fund African scientists in malaria, TB fight
    Next Article Canal+ told to make mandatory offer for MultiChoice

    Related Posts

    Vodacom claims African first with 254Mbit/s 5G uplink test

    Vodacom claims African first with 254Mbit/s 5G uplink test

    12 March 2026
    GSMA warns geopolitics could split global mobile standards - Ralph Mupita

    GSMA warns geopolitics could split global mobile standards

    6 March 2026
    GSMA coalition targets $40 smartphone to connect millions across Africa

    GSMA coalition targets $40 smartphone to connect millions across Africa

    3 March 2026
    Company News
    Households still under big pressure, Altron Fintech index shows

    Households still under big pressure, Altron Fintech index shows

    13 March 2026
    How AI is changing the way we work - Angela Ho, Obsidian Systems

    How AI is changing the way we work

    12 March 2026
    Domains.co.za introduces complete domain protection service

    Domains.co.za introduces complete domain protection service

    12 March 2026
    Opinion
    South Africa's energy future hinges on getting wheeling right - Aishah Gire

    South Africa’s energy future hinges on getting wheeling right

    10 March 2026
    Hold the doom: the case for a South African comeback - Duncan McLeod

    Apple just dropped a bomb on the Windows world

    5 March 2026
    VC's centre of gravity is shifting - and South Africa is in the frame - Alison Collier

    VC’s centre of gravity is shifting – and South Africa is in the frame

    3 March 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    Post Office on the brink of collapse

    Post Office on the brink of collapse

    13 March 2026
    New policy direction targets South Africa's municipal broadband logjam - Solly Malatsi

    New policy direction targets South Africa’s municipal broadband logjam

    13 March 2026
    How electronic warfare is threatening ships and their crews

    How electronic warfare is threatening ships and their crews

    13 March 2026
    Rand slumps for second week

    Rand slumps for second week

    13 March 2026
    © 2009 - 2026 NewsCentral Media
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}