Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      Cabinet hands the Post Office a board, but not a bailout

      Cabinet hands the Post Office a board, but not a bailout

      5 June 2026
      In South Africa, the bundle is the new battleground

      In South Africa, the bundle is the new battleground

      5 June 2026
      Bash powers TFG online sales as group profit tumbles

      Bash powers TFG online sales as group profit tumbles

      5 June 2026
      Surplus groceries, straight from the browser - Still Good co-founders Lorenzo Parisi and Nabeel Gool

      Surplus groceries, straight from the browser

      5 June 2026
      What happens when AI no longer needs us to improve

      What happens when AI no longer needs us to improve

      5 June 2026
    • World
      Meta takes on OpenAI and Anthropic in enterprise AI

      Meta takes on OpenAI and Anthropic in enterprise AI

      4 June 2026
      AI demand sparks 'chipflation' warning

      AI demand sparks ‘chipflation’ warning

      4 June 2026
      Astronomers discover exoplanets with magnetic fields

      Strange winds reveal magnetic fields on distant ‘hot Jupiters’

      2 June 2026
      AI giant Anthropic files for landmark US listing

      AI giant Anthropic files for landmark US listing

      1 June 2026
      Dell guns for MacBook Neo with low-cost laptop

      Dell guns for MacBook Neo with low-cost laptop

      1 June 2026
    • In-depth
      What Wi-Fi 8 will mean for wireless networks

      What Wi-Fi 8 will mean for wireless networks

      1 June 2026
      Alfa's electric rebel - Alfa Romeo Junior Elettrica Veloce

      Alfa’s electric rebel

      29 April 2026
      Africa switches on as Europe dims the lights

      Africa switches on as Europe dims the lights

      9 April 2026
      The biggest untapped EV market on Earth is hiding in plain sight

      The biggest untapped EV market on Earth is hiding in plain sight

      1 April 2026
      AI, cybersecurity power standout year for Datatec - Jens Montanana

      The R16-billion tech giant hiding in plain sight

      26 March 2026
    • TCS
      TCS | Charge's R1.8-billion bet on an off-grid EV future - Charge chairman Joubert Roux

      TCS | Charge’s R1.8-billion bet on an off-grid EV future

      18 May 2026
      TCS+ | The Up&Up Group on the hidden cost of AI - Jason Harrison

      TCS+ | The Up&Up Group on the hidden cost of AI

      13 May 2026
      Michael Rossouw

      TCS+ | The retirement decision most South Africans get wrong

      6 May 2026
      TCS | The Cape Town start-up listening for TB with AI - Braden van Breda

      TCS | The Cape Town start-up listening for TB with AI

      4 May 2026

      TCS+ | ‘The ISP for ISPs’: Vox’s shift to wholesale aggregator

      20 April 2026
    • Opinion

      Clashing judgments leave South Africa’s crypto law unsettled

      2 June 2026
      The author, Pambos Soteriades

      The trap inside South Africa’s banking MVNO boom

      1 June 2026
      The hidden cost of social media age bans is everyone's privacy - Petrus Potgieter

      The hidden cost of social media age bans is everyone’s privacy

      29 May 2026
      Treasury's crypto crackdown is a betrayal of Mandela's promise - Duncan McLeod

      Treasury’s crypto crackdown is a betrayal of Mandela’s promise

      22 May 2026
      South Africa is sleepwalking into another AI policy failure - Celeste Labuschagne

      South Africa is sleepwalking into another AI policy failure

      20 May 2026
    • Company Hubs
      • 1Stream
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • Ascent Technology
      • AvertITD
      • BBD
      • Braintree
      • CallMiner
      • CambriLearn
      • CM Telecom
      • Contactable
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • HOSTAFRICA
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • Kaspersky
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Telviva
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • HealthTech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Motoring
      • Policy and regulation
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
    • Events
    • Advertise
    TechCentralTechCentral
    Home » News » ‘Please call me’ man hits back at Vodacom

    ‘Please call me’ man hits back at Vodacom

    By Ray Mahlaka9 February 2017
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp

    Nkosana Makate has dismissed Vodacom’s assertion that it faces difficulties in determining the revenue that the “please call me” idea has generated since its inception in 2001.

    Makate, the inventor of “please call me”, argued in court papers filed at the constitutional court on Tuesday that Vodacom has substantial financial records required to determine how much it owes him for the idea.

    A fresh battle is heading to the constitutional court, with Makate seeking clarity on last year’s groundbreaking order that compelled Vodacom to enter into good faith compensation negotiations with him.

    Negotiations have now deadlocked as Makate accuses Vodacom of trying to renege on its obligation to pay him for “please call me”, which allows a cell phone user without airtime to send a free message requesting to be called back.

    As part of compensation negotiations, which began in September last year, Makate requested Vodacom to give experts (appointed by him) access to its records to determine the revenue that the idea generated.

    In January, Vodacom revealed in its court papers that “please call me” was never treated in its income statement as a revenue-generating product. It also argued that it was unclear which calls were induced by a “please call me” message and which were not, making it difficult to determine what does and doesn’t qualify as revenue generated by the idea.

    However, Makate suggested that in order to determine the revenue, a “simple computer program” was required to identify calls made within a set period of a “please call me” message being sent to a particular number and then calculate the revenue generated for Vodacom by the calls.

    “While Vodacom and I might need to negotiate the precise response time to be used (for example 10 minutes after the “please call me” message), this demonstrates quite clearly that the revenue records can be obtained,” he said.

    Years after “please call me” was launched, its messages included advertising campaigns, the revenue amount from which Makate says “must be readily available”.

    Supporting Makate’s responding court papers is an affidavit by Andrew Hendricks, who was employed by Vodacom in various financial roles between 2001 to 2014.

    Hendricks said due to his knowledge and experience of financial agreements with Vodacom’s service providers, the telecommunications company has the ability to calculate the total revenue per product and then determine the revenue share component. “In addition, they know exactly how much advertising revenue is generated off the tagged-on advertisement to the ‘please call me’ messages.”

    Hendricks said the average revenue generated per call, per day is one aspect that can be reasonably determined with the “please call me” records.

    Makate wants 15% of the revenue generated by “please call me” since its inception, which he estimates to be in the millions. He invented “please call me” in 2000 while working as the company’s trainee accountant. What followed was a nearly 16-year-long dispute with Vodacom to be compensated for the idea.

    Vodacom argued that it’s open to other methodologies to arrive at a reasonable compensation amount as opposed to Makate’s demand for a share of “please call me” revenue. It also argues that Makate’s interpretation of the constitutional court’s order is incorrect, as it doesn’t suggest that the company is obliged to pay him a share of revenue.

    Makate says it’s necessary for the court to clarify its own order for successful compensation negotiations. He adds that other compensation methodologies proposed by Vodacom “will lead only to a waste of time, energy and money – all to my detriment”.

    • This article was originally published on Moneyweb and is used here with permission
    Follow TechCentral on Google News Add TechCentral as your preferred source on Google


    Andrew Hendricks Nkosana Makate Vodacom
    WhatsApp YouTube
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleWatch: Chaos erupts in parliament
    Next Article Donald Trump, and the tale of two tech CEOs

    Related Posts

    In South Africa, the bundle is the new battleground

    In South Africa, the bundle is the new battleground

    5 June 2026
    The real cloud challenge isn't adoption – it's doing it well

    The real cloud challenge isn’t adoption – it’s doing it well

    5 June 2026
    The MVNO trap deepens as the battle moves to data

    The MVNO trap deepens as the battle moves to data

    4 June 2026
    Company News
    The real hurdle for South Africa's AI voicebots isn't the AI - 1Stream

    The real hurdle for South Africa’s AI voicebots isn’t the AI

    5 June 2026
    The real cloud challenge isn't adoption – it's doing it well

    The real cloud challenge isn’t adoption – it’s doing it well

    5 June 2026
    Payments Live returns to Johannesburg for 2nd edition

    Payments Live returns to Johannesburg for 2nd edition

    4 June 2026
    Opinion

    Clashing judgments leave South Africa’s crypto law unsettled

    2 June 2026
    The author, Pambos Soteriades

    The trap inside South Africa’s banking MVNO boom

    1 June 2026
    The hidden cost of social media age bans is everyone's privacy - Petrus Potgieter

    The hidden cost of social media age bans is everyone’s privacy

    29 May 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    Cabinet hands the Post Office a board, but not a bailout

    Cabinet hands the Post Office a board, but not a bailout

    5 June 2026
    In South Africa, the bundle is the new battleground

    In South Africa, the bundle is the new battleground

    5 June 2026
    Bash powers TFG online sales as group profit tumbles

    Bash powers TFG online sales as group profit tumbles

    5 June 2026
    Surplus groceries, straight from the browser - Still Good co-founders Lorenzo Parisi and Nabeel Gool

    Surplus groceries, straight from the browser

    5 June 2026
    © 2009 - 2026 NewsCentral Media
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}