First National Bank’s deliberate move to aggressively shift transaction to its mobile app from other digital (and physical) channels is paying off handsomely. If recent trends are sustained – and there’s no indication that they
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BrandsEye, a company that mines social media to determine people’s view on topics from elections to companies, has found that Capitec is South Africa’s most loved bank among social media users. The annual
Investments made by banks to beef up their digital capabilities and offer clients cost-effective services appear to be paying off. Detailed figures disclosed in the financial results of four of the five largest banks in
How is technology transforming the banking industry? In this episode, Duncan McLeod chats to Barclays Africa Group chief information officer and chief digital officer Ashley Veasey about how technology
Public protector Busisiwe Mkhwebane has ignited a flaring grass fire with recommendations around a R1.2bn bailout paid to a local bank between 1986 and 1995. Known as the Bankorp/Absa lifeboat
South Africa’s graft ombudsman has suggested changes to the nation’s constitution to amend the Reserve Bank’s primary objective of protecting the value of the currency. The chairman of parliament’s justice committee
Absa is adding new functionality to its ATMs, promising customers a more efficient experience through better personalisation. The upgrades should also mean shorter queues as average transaction time is expected to be cut to 20 seconds, from
Mastercard will work with South African partners to bring biometric cards to local consumers by the end of the year. The development follows two separate trials conducted recently with Pick n Pay and Absa. South Africa is the first
Spending on IT at Absa parent Barclays Africa Group spiked by 17% to reach R7,4bn in the 2016 financial year ended 31 December, accounting for 19% of group costs. And the figure looks set to rise further still. Barclays Africa Group said on
President Jacob Zuma said the dominance of the country’s four major banks must end and access to the economy for the black majority improved. “There’s a skewed kind of economic control,” Zuma said on Friday. “We actually frustrate our