Browsing: Bain & Company

South Africa has banned Bain & Company from bidding for public-sector contracts for a decade over alleged corrupt and fraudulent practices.

SA’s mobile operators must do more to up their game in customer service instead of simply trying to outdo each other on price, says Vitorrio Massone, managing partner in SA at management consulting firm Bain & Company. In the past year, the operators have slashed their