Despite coming into effect on 1 April, the Consumer Protection Act (CPA) continues to encounter opposition and challenges to its legitimacy. Various parties have claimed that existing regulatory bodies provide consumers with the sort of protection
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Telecommunications operators have expressed concern that the regulations governing certain aspects of the Consumer Protection Act, due to be implemented in April, have not yet been finalised
The department of trade & industry will release a request for an expression of interest for potential service providers to setup and manage an opt-out registry to complement the Consumer Protection Act