The advent of new technologies continues to disrupt competition in a number of traditional markets, many of which have operated in the same manner for decades. Examples of this include the metered taxi industry, where Uber is quickly becoming both a
The growing pressure on margins as telecommunications moves from a voice-driven industry to one where data is predominant is the main reason South Africa’s incumbent mobile operators are keen for so-called “over the top” providers like WhatsApp and Skype to be
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