Promoted | The technology landscape in South Africa has changed enormously in the past decade, helping make the country a hotbed for innovation in contact centre analytics. Learn more in this podcast with CallMiner and Genii Analytics.
Browsing: Genii Analytics
Promoted | Artificial intelligence and machine learning are useful tools in a war chest to improve a host of processes, not least customer service, say leading executives in South Africa.
Promoted | CallMiner’s rich conversational insights and emotional assessment capabilities improve social, personality and behavioural modelling within Genii Analytics products.