First National Bank and Capitec have tied for the title of South Africa’s best digital bank in research agency Columinate | Insight Consulting’s latest SITEisfaction survey.
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First National Bank is the top Internet banking service provider. This is according to online marketing research agency Columinate. The bank topped the poll with 75 out of a possible
Online shoppers are happiest with Kalahari.com, a new survey has found. Research and consulting firm Columinate says Kalahari emerged as the clear winner in the survey, five points ahead of second-placed Yuppiechef
Fully 19% of South African online banking users have been victims of online fraud such as 419 scams and phishing attacks, up from just 10% a year ago, a new independent research survey shows. Columinate’s 2014 “Internet Banking SITEisfaction” survey, the third it has conducted, shows, too, that the number of
Capitec has displaced First National Bank at the top of a list that ranks how satisfied consumers are with their bank’s online facilities. The third annual “Internet Banking SITEisfaction” survey, conducted by online marketing research agency Columinate, has found that satisfaction among FNB clients has fallen