Capitec has displaced First National Bank at the top of a list that ranks how satisfied consumers are with their bank’s online facilities. The third annual “Internet Banking SITEisfaction” survey, conducted by online marketing research agency Columinate, has found that satisfaction among FNB clients has fallen
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It’s the end of an era. This week Tuesday, 8 April, Microsoft is putting Windows XP out to pasture. It will stop pushing out public updates for the more than 12-year-old operating system, which once dominated desktop computing. Despite this, many banks worldwide, including those in South Africa, still make extensive
Nedbank has added functionality to its smartphone banking application that allows blind people and those with visual impairments to use the software. The bank’s technology divisional executive, Glenn Smith, says the app offers the same experience it does to a person with good
Nedbank has taken the wraps off an Innovation Lab to allow employees to experiment with new technologies, trial business ideas and initiate product concepts. Nedbank CEO Mike Brown says that the lab is the culmination of the banking group’s efforts
Telkom has named one of the country’s top chief information officers, Len de Villiers, as its new CIO. De Villiers is a former CIO for both Nedbank and Absa.
De Villiers takes on the role on 1 November. He has 25 years’ experience in the IT industry having start in IT
Transaction values processed through Nedbank’s App Suite have exceeded R23bn in the little over 12 months since the transactional banking application was released. The number was disclosed by Nedbank chief information officer Fred Swanepoel in a statement on Monday in which the bank announced
Absa has added a new channel to its Internet banking portal with Absa Online Insurance, which allows customers to purchase insurance products or maintain existing ones. Customers can apply for insurance, complete the necessary applications and secure long- or short-term insurance
Blue Label Telecoms and MasterCard plan to roll out point-of-sale (POS) devices to 22 000 small traders and rural shops in South Africa, allowing them to accept card payments for the first time. Blue Label already provides thousands of POS terminals in South Africa, which
Personal financial management service 22seven has cut its monthly subscription fee by more than half, from R60/month to just R25, while adding the ability to track investments, loans, unit trusts and other financial information. Some might see the price cut as a sign of trouble, but the
The cost of banking has remained unchanged in the past year, according to research by trade union Solidarity released on Tuesday. “Monthly bank costs have started to stagnate at an R80 to R100 level,” senior researcher Paul Joubert said at a presentation in Pretoria. “Bank fees are a lot better