The South African National Consumer Union is urging consumers to be aware of their smartphone charges after receiving complaints from users with bills running over R20 000. Sancu vice chairperson Ina Wilken said that in 2015, the union received nearly 500 cellphone-related
Browsing: Vodacom
Vodacom contract customers who were double debited this month will receive 500MB of free data as a way of saying sorry for the inconvenience that was caused, the mobile operator has said. Vodacom said in an SMS to affected customers on Wednesday that they
About 200 000 Vodacom accounts have been affected by a technical glitch that resulted in customers being incorrectly double debited twice last week. This is according to an updated statement from Vodacom on Tuesday, as the company continues processing refunds to affected customers.
Huge Group, Adapt IT and Net1 UEPS Technologies top the list of the best performing technology shares on the JSE in 2015. In a difficult economic environment, the three counters have far outperformed the overall market, adding 95,2%, 58,5% and 55,5% respectively over the past 12 months
Vodacom has not revealed what caused an error that led to several of its customers being double debited last week. Vodacom sent an SMS to customers on Friday afternoon informing them that the company was aware that some accounts had been debited twice owing to a “technical glitch”. The company promised to
Vodacom customers who had their accounts debited twice will be refunded by Monday, according to the cellphone company. On Friday, a number of Vodacom customers complained that their accounts had been debited twice. In an SMS to customers on Friday
In the last TalkCentral of 2015, your hosts Duncan McLeod and Regardt van der Berg chat about MTN’s decision to appeal to the Nigerian courts to have its record-setting fine reduced. Also this week, they discuss the news that Vodacom must withdraw
A complaint five years ago by Vodacom against rival Cell C has come back to haunt it. The Advertising Standard Authority of South Africa on Friday found in favour of Cell C in a new complaint, and has ordered that Vodacom stop advertising its network as “4G” on its billboards
Vodacom has rejected an attempt to attach its assets in the Democratic Republic of the Congo amid a legal dispute. The case relates to Vodacom DRC being sued over a facilitation fee agreement. “I have received the court order
MTN has been named by independent researchers as the overall best network to use when travelling abroad. Tariffic, a company that helps businesses and individuals manage their mobile bills by applying complex software to find the best packages to suit their needs, has released