Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      Digital authoritarianism grows as African states normalise internet blackouts

      Digital authoritarianism grows as African states normalise internet blackouts

      19 December 2025
      Starlink satellite anomaly creates debris in rare orbital mishap

      Starlink satellite anomaly creates debris in rare orbital mishap

      19 December 2025
      TechCentral's South African Newsmakers of 2025

      TechCentral’s South African Newsmakers of 2025

      18 December 2025
      Malatsi buries Post Office's long-dead monopoly

      Malatsi buries Post Office monopoly the market ignored

      18 December 2025
      China races to crack EUV as chip war with the West intensifies

      China races to crack EUV lithography as chip war with the West intensifies

      18 December 2025
    • World
      Trump space order puts the moon back at centre of US, China rivalry - US President Donald Trump

      Trump space order puts the moon back at centre of US, China rivalry

      19 December 2025
      Warner Bros slams the door on Paramount

      Warner Bros slams the door on Paramount

      17 December 2025
      X moves to block bid to revive Twitter brand

      X moves to block bid to revive Twitter brand

      17 December 2025
      Oracle’s AI ambitions face scrutiny on earnings miss

      Oracle’s AI ambitions face scrutiny on earnings miss

      11 December 2025
      China will get Nvidia H200 chips - but not without paying Washington first

      China will get Nvidia H200 chips – but not without paying Washington first

      9 December 2025
    • In-depth
      Black Friday goes digital in South Africa as online spending surges to record high

      Black Friday goes digital in South Africa as online spending surges to record high

      4 December 2025
      Canal+ plays hardball - and DStv viewers feel the pain

      Canal+ plays hardball – and DStv viewers feel the pain

      3 December 2025
      Jensen Huang Nvidia

      So, will China really win the AI race?

      14 November 2025
      Valve's Linux console takes aim at Microsoft's gaming empire

      Valve’s Linux console takes aim at Microsoft’s gaming empire

      13 November 2025
      iOCO's extraordinary comeback plan - Rhys Summerton

      iOCO’s extraordinary comeback plan

      28 October 2025
    • TCS
      TCS+ | Africa's digital transformation - unlocking AI through cloud and culture - Cliff de Wit Accelera Digital Group

      TCS+ | Cloud without culture won’t deliver AI: Accelera’s Cliff de Wit

      12 December 2025
      TCS+ | How Cloud on Demand helps partners thrive in the AWS ecosystem - Odwa Ndyaluvane and Xenia Rhode

      TCS+ | How Cloud On Demand helps partners thrive in the AWS ecosystem

      4 December 2025
      TCS | MTN Group CEO Ralph Mupita on competition, AI and the future of mobile

      TCS | Ralph Mupita on competition, AI and the future of mobile

      28 November 2025
      TCS | Dominic Cull on fixing South Africa's ICT policy bottlenecks

      TCS | Dominic Cull on fixing South Africa’s ICT policy bottlenecks

      21 November 2025
      TCS | BMW CEO Peter van Binsbergen on the future of South Africa's automotive industry

      TCS | BMW CEO Peter van Binsbergen on the future of South Africa’s automotive industry

      6 November 2025
    • Opinion
      Netflix, Warner Bros deal raises fresh headaches for MultiChoice - Duncan McLeod

      Netflix, Warner Bros deal raises fresh headaches for MultiChoice

      5 December 2025
      BIN scans, DDoS and the next cybercrime wave hitting South Africa's banks - Entersekt Gerhard Oosthuizen

      BIN scans, DDoS and the next cybercrime wave hitting South Africa’s banks

      3 December 2025
      Your data, your hardware: the DIY AI revolution is coming - Duncan McLeod

      Your data, your hardware: the DIY AI revolution is coming

      20 November 2025
      Zero Carbon Charge founder Joubert Roux

      The energy revolution South Africa can’t afford to miss

      20 November 2025
      It's time for a new approach to government IT spend in South Africa - Richard Firth

      It’s time for a new approach to government IT spend in South Africa

      19 November 2025
    • Company Hubs
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • AvertITD
      • Braintree
      • CallMiner
      • CambriLearn
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • LSD Open
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Motoring
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
    • Events
    • Advertise
    TechCentralTechCentral
    Home » Sections » Energy and sustainability » Heat pumps – what are they, and can they save you money?

    Heat pumps – what are they, and can they save you money?

    Heat pumps are significantly more efficient than geysers, but their upfront cost is higher.
    By Nkosinathi Ndlovu26 July 2024
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp

    How heat pumps could solve South Africa's 'load reduction' problemSouth Africa has marked 120 days – almost four months – without load shedding, meaning the country’s electricity generation is outstripping demand from households and businesses.

    But a new problem has reared its head, leading local municipalities to implement planned outages during peak times that are not dissimilar to load shedding schedules.

    This so-called “load reduction” is a grid constraint problem, where local infrastructure – such as cabling and transformers – can’t handle the load on the system. Since geysers are a major contributor to peak demand loads, more efficient heat pumps present an alternative that can reduce loads while ensuring households have hot water.

    A typical geyser draws around 3kW of energy, and heat pumps only need about a quarter of that

    “Grids are failing because of all the geysers coming on at the same or similar times,” said Metrowatt CEO David Neale in an interview. “Load spikes are typically in the morning and early evening when hot water is needed for showers and other household uses. A typical geyser draws around 3kW of energy, and heat pumps only need about a quarter of that.”

    “If everybody had heat pumps you would reduce spike loads and protect the grid,” Neale said.

    In a geyser, an element is heated and the heat is then transferred to the surrounding water. A heat pump, on the other hand, works in the same way as a refrigerator or air conditioner by moving heat from one place to another.

    In the case of a fridge, heat from inside the unit is moved into the outside world – that is why the back of a fridge is usually hot.

    Reversed

    This process is reversed in a heat pump, where heat from the outside world is transferred into a reservoir containing water.

    Theoretically, the reservoir can be a mere container, but in practice a geyser is used because usually there is already one installed when the heat pump is put in. Also, the heating element inside the geyser acts a backup in the event of a fault with the heat pump.

    Since heat pumps only redirect heat instead of generating it, they are more efficient the hotter the climate in which they operate, making them suitable for South Africa’s warm summers.

    Read: South Africa defends 10% duty on solar panel imports

    According to Neale, although heat pumps are a little less efficient in winter, they are still effective. Despite their efficiency benefits, however, heat pumps are struggling to gain traction in the local market. Neale said this is because they are relatively expensive and are not straightforward to install.

    “It’s a hefty capital investment,” he said. “We see this with many products in South Africa, just as we do with solar: people don’t necessarily have the capital. There is also some engineering or build risk involved, and since heat pumps are new, few are willing to lose money getting it wrong.”

    Neale said South African regulators can play a meaningful role in incentivising the roll-out of heat pumps to households using a cash-back incentive, for example, but policy uncertainty makes it unlikely that they will. He cited national treasury’s backtracking on solar panel tax rebates as an example, where a 25% incentive was given to households in one year only for a 10% import duty to be slapped on importers the next year.

    Problems limiting heat pump adoption are not unique to South Africa.

    “Further policy support and technical innovation are needed, in particular to reduce upfront purchase and installation costs, remove market barriers to complex renovations, improve energy performance and durability, and exploit the potential of heat pumps as an enabler of power system integration and flexibility,” said the International Energy Association (IEA) in its The Future of Heat Pumps report, published in December 2022.

    Further policy support and technical innovation are needed, in particular to reduce upfront costs

    Adoption rates are much higher in colder environments where home heating requirements are more onerous. The IEA said that in Europe, heat pumps enjoyed a record year in 2022, with sales growing nearly 40%. In particular, sales of air-to-water models, which are compatible with radiators and underfloor heating systems, jumped by almost 50%, it said.

    Neale said that because the outside temperatures in some European countries are low, air-to-water systems are proving to be less effective there and geothermal solutions are gaining more traction as a result.

    In South Africa, heat pumps are mostly used as geysers or to heat pools. Heat pump efficiency is measured in “coefficient of performance” (COP) ratings, with many in South Africa averaging around three and four, said Neale.

    Efficiency

    A COP value of 1 means that 100% of the electricity input is used to heat the water. Geysers are generally assumed to have a COP value of 1, but in reality losses in heat transfer mean the true value is usually slightly below that.

    A COP value of 3 denotes 300% efficiency, in other words, the heat pump uses a third of the electricity used by a geyser to heat water to the same temperature. Put another way, the heat pump generates three times more energy in the form of heat as the electricity used to power it.

    According to Neale, when used to heat swimming pools, heat pumps typically output six times the efficiency.

    Read: South Africa to get its first fleet of electric buses

    But using heat pumps does come with a few caveats. For one, Neale said, they require regular maintenance in the same way air conditioners do. The copper fins used as a heat exchange on the back of the unit must be kept clean and the gas needs to be checked and refilled.

    Another important factor to note is that heat pumps are only efficient up to certain temperatures, and Neale advised owners of these devices to pay attention and ensure that they keep their usage within the optimal range to realise real savings. Typically, this is between 50ºC and 55ºC, he said. He estimated the average yearly maintenance to cost around R800.

    “I have seen some manufacturers claim their heat pumps are optimal at 60ºC or 65ºC, but I would not put much credence in those claims,” said Neale.

    Most heat pumps sold today have a built-in smart management module that will manage how they function. If the heat pump is set to say, 55ºC, the heating element in the geyser will be used to get the water temperature up to 60ºC in the colder winter months when hotter water is more desirable.

    Neale said heat pumps are most suited to large water reservoirs – as in a single large geyser or a system where two geysers are placed next to each other and they serve the entire household. Heat pumps make less financial sense if the geysers in a home are small and far from one another, or if little water is used.

    “If you only use 4KWh/day on heating water, then the savings are marginal, but if you use, say, 20kWh/day, then a heat pump is a no-brainer: it will pay for itself in 18 months and last you 10 years or more.”  — © 2024 NewsCentral Media

    Read next: Demand declines for home solar installations



    David Neale heat pump heat pump South Africa Metrowatt
    Subscribe to TechCentral Subscribe to TechCentral
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleCrowdStrike disaster is a wake-up call for the cybersecurity industry
    Next Article Suspect arrested in DStv piracy raid

    Related Posts

    Smart tech can be a magic fix for South Africa's energy crisis

    Smart tech can be a magic fix for South Africa’s energy crisis

    10 November 2024
    I went solar at home ... this is what I learnt

    I went solar at home … this is what I learnt

    3 March 2024
    Tech sector feeling impact of Transnet ports chaos

    Tech sector feeling impact of Transnet ports chaos

    28 November 2023
    Company News
    Why TechCentral is the most powerful platform for reaching IT decision makers

    Why TechCentral is the most powerful platform for reaching IT decision makers

    17 December 2025
    Business trends to watch in 2026 - Domains.co.za

    Business trends to watch in 2026

    17 December 2025
    MTN Zambia launches world's first 4G cloud smartphone solution - Huawei

    MTN Zambia launches world’s first 4G cloud smartphone solution

    17 December 2025
    Opinion
    Netflix, Warner Bros deal raises fresh headaches for MultiChoice - Duncan McLeod

    Netflix, Warner Bros deal raises fresh headaches for MultiChoice

    5 December 2025
    BIN scans, DDoS and the next cybercrime wave hitting South Africa's banks - Entersekt Gerhard Oosthuizen

    BIN scans, DDoS and the next cybercrime wave hitting South Africa’s banks

    3 December 2025
    Your data, your hardware: the DIY AI revolution is coming - Duncan McLeod

    Your data, your hardware: the DIY AI revolution is coming

    20 November 2025

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    Digital authoritarianism grows as African states normalise internet blackouts

    Digital authoritarianism grows as African states normalise internet blackouts

    19 December 2025
    Starlink satellite anomaly creates debris in rare orbital mishap

    Starlink satellite anomaly creates debris in rare orbital mishap

    19 December 2025
    Trump space order puts the moon back at centre of US, China rivalry - US President Donald Trump

    Trump space order puts the moon back at centre of US, China rivalry

    19 December 2025
    TechCentral's South African Newsmakers of 2025

    TechCentral’s South African Newsmakers of 2025

    18 December 2025
    © 2009 - 2025 NewsCentral Media
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}