Author: Duncan McLeod

Capitec has displaced First National Bank at the top of a list that ranks how satisfied consumers are with their bank’s online facilities. The third annual “Internet Banking SITEisfaction” survey, conducted by online marketing research agency Columinate, has found that satisfaction among FNB clients has fallen

President Jacob Zuma has assented to amendments to two key laws that affect South Africa’s information and communications technology industry, approving changes that could have long-lasting effects on competition in the sector and the way in which

MultiChoice has criticised communications regulator Icasa over its decision to ask the Competition Commission to probe a “possible restrictive horizontal practice” between it and the SABC over the supply by the public broadcaster of a 24-hour news channel

Communications regulator Icasa has asked the Competition Commission to probe what it’s calling a “possible restrictive horizontal practice” between the SABC and MultiChoice over the supply by the public broadcaster to the pay-television operator of a 24-hour news channel. TechCentral revealed last year that the agreement contains an obligation

Telkom intends slashing its costs by R1bn/year for the next five years in an effort to unlock shareholder value and turn around its financial performance, its CEO, Sipho Maseko, was quoted in a newspaper report on Wednesday as saying. This would include job cuts, Maseko was quoted as saying. He added that he would

France’s Orange, which until recently had been flirting actively with the idea of becoming a mobile virtual network operator (MVNO) in South Africa, is moving fulfilment for its popular online store, launched in the country last year, from London to Johannesburg

Seacom has deployed Akamai Technologies’ content clusters and caching nodes on its network, it said on Tuesday. US-headquartered Akamai, which operates a global Internet content delivery network, is responsible for delivering nearly a third of all Web

Four years in the making, technology entrepreneur Stafford Masie, through his company Thumbzup, has finally taken his mobile payments solution for smartphones commercial — through partner bank Absa. The mobile payment of sale system, called the Payment Pebble, allows merchants – typically small enterprises and

Bewilderment. That’s the word that best described the look on the faces of mobile communications industry executives crammed into a courtroom on the 11th floor of the high court in downtown Johannesburg on Monday afternoon as they listened to judge Haseena Mayat hand down her decision in a key industry battle

Mobile commerce and associated digital services will be the fourth big money spinner for mobile operators as the voice, SMS and data waves wane, says Herman Singh, managing executive of m-commerce at Vodacom. Indeed, m-commerce could save mobile operators from what Singh calls a “gradual move to commoditisation” of