Customer quiet-quitting is the bill for shortcuts taken years ago. By the time it shows up in the numbers, they have already gone.
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It’s the biggest liability on the South African tech balance sheet – and it keeps compounding.
The best mobile network in South Africa has unhappy customers; the worst-measured has the happiest. Why?
Promising what you haven’t built is the fastest way to win a deal. It’s also the first move in a slow corporate suicide.
Starlink has 10 000 satellites and a six-year head-start, yet rival Amazon Leo may beat it to market in South Africa.
South African firms are racing into agentic AI – and straight into a Popia compliance minefield.
Capitec’s premium valuation rests on three compounding bets. All three are working – but each is now under pressure.
Catching even a fraction of the upside will be a deliberate act of statecraft, not a stroke of luck.
Tech billionaires promise AI abundance underwritten by a basic income. Run South Africa’s budget and the thesis unravels.
Telkom mistook dominance for permanence and lost to mobile; the mobile operators now face the same test.