Browsing: Opinion

As artificial intelligence continues to capture the imagination of the tech and mainstream media, customer intelligence professionals need to take a pragmatic view of what AI can do for business. Breakthroughs from

It’s been a tough few months for Uber. Already this year, it has been hit by a massive boycott followed swiftly by serious allegations of institutional sexism and sexual harassment. Now the most serious scandal in the ride-hailing

As the market leader, Fitbit has always been regarded as being synonymous with wearables in general. Its launch as a public company was at a point when the hype of wearables was at a peak with claims of the technology bring about a revolution in

Have we seen the peak of Internet banking in South Africa? Although the banks are tight-lipped about their usage numbers, I suspect that the number of customers using a desktop computer to do their banking

Intelligent robots are poised to take over the world. Sounds like a bad 1950s sci-fi movie, right? Perhaps not. If technology keeps accelerating at the current rate, robots and artificial intelligence will either displace

On 17 February, telecommunications & postal services minister Siyabonga Cwele held his second engagement with the information and communications technology sector on the national integrated ICT

Cell C’s future will be decided by this time next week. That’s when the mobile operator must complete a planned restructuring in terms of which Blue Label Telecoms will take a 45% stake in the debt-laded mobile operator. But there’s now

When you want to know the future, acknowledge the past. As citizens of a rapidly accelerated world, we are seduced by the idea that our situation is unique. In many ways, it is – not the least how the workplace is

There is a prevailing view in government – or certainly in the department of telecommunications & postal services – that infrastructure competition in providing broadband is bad. Nothing could be further from the truth.