Agentic AI is already reshaping South African banking, writes Absa Business Banking CIO Lindelani Ramukumba.
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Lytania Johnson has been named FNB CEO after Harry Kellan stepped down after just two years in the role.
Absa CTIO Johnson Idesoh says the speed at which software is changing influenced its recent R2.4-billion write-down.
A PwC analysis shows technology investment is accelerating as incumbents face pressure from challenger banks.
Standard Bank Group spending on tech rose 8.7% in 2025 while it extended the life of its South African core banking system.
Absa has taken a R2.4-billion hit after a strategy shift left software assets with zero recoverable value.
ID applications are the first use case, but passports and other types of documents are in the pipeline.
Capitec’s new AI-powered Pulse tool cuts call centre handling times by up to 18% by prepping agents in advance.
FNB has announced lower commission rates and a simplified pricing structure for its Speedpoint card payment terminals.
TymeBank is overhauling its retail footprint by rolling out dedicated customer hubs in malls across South Africa.