Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      Spar rethinks SAP roll-out amid franchise lawsuit and CEO exit

      Spar rethinks SAP roll-out amid franchise lawsuit and CEO exit

      23 February 2026
      Solar, wind and smart grids - the tech transforming South Africa's mining sector

      Solar, wind and smart grids – the tech transforming South Africa’s mining sector

      23 February 2026
      ASML announces chip manufacturing breakthrough

      ASML announces chip manufacturing breakthrough

      23 February 2026
      Home affairs to move all visa processing online - Leon Schreiber

      Home affairs to move all visa processing online

      23 February 2026
      The real reason MTN is bringing its towers back in-house

      The real reason MTN is bringing its towers back in-house

      22 February 2026
    • World
      Xbox chief Phil Spencer retires from Microsoft

      Xbox chief Phil Spencer retires from Microsoft

      22 February 2026
      Prominent Southern African journalist targeted with Predator spyware

      Prominent Southern African journalist targeted with Predator spyware

      18 February 2026
      More drama in Warner Bros tug of war

      More drama in Warner Bros tug of war

      17 February 2026
      Russia bans WhatsApp

      Russia bans WhatsApp

      12 February 2026
      EU regulators take aim at WhatsApp

      EU regulators take aim at WhatsApp

      9 February 2026
    • In-depth
      The last generation of coders

      The last generation of coders

      18 February 2026
      Sentech is in dire straits

      Sentech is in dire straits

      10 February 2026
      How liberalisation is rewiring South Africa's power sector

      How liberalisation is rewiring South Africa’s power sector

      21 January 2026
      The top-performing South African tech shares of 2025

      The top-performing South African tech shares of 2025

      12 January 2026
      Digital authoritarianism grows as African states normalise internet blackouts

      Digital authoritarianism grows as African states normalise internet blackouts

      19 December 2025
    • TCS
      Watts & Wheels S1E4: 'We drive an electric Uber'

      Watts & Wheels S1E4: ‘We drive an electric Uber’

      10 February 2026
      TCS+ | How Cloud On Demand is helping SA businesses succeed in the cloud - Xhenia Rhode, Dion Kalicharan

      TCS+ | Cloud On Demand and Consnet: inside a real-world AWS partner success story

      30 January 2026
      Watts & Wheels S1E4: 'We drive an electric Uber'

      Watts & Wheels S1E3: ‘BYD’s Corolla Cross challenger’

      30 January 2026
      Watts & Wheels S1E4: 'We drive an electric Uber'

      Watts & Wheels S1E2: ‘China attacks, BMW digs in, Toyota’s sublime supercar’

      23 January 2026

      TCS+ | Why cybersecurity is becoming a competitive advantage for SA businesses

      20 January 2026
    • Opinion
      The AI fraud crisis your bank is not ready for - Andries Maritz

      The AI fraud crisis your bank is not ready for

      18 February 2026
      A million reasons monopolies don't work - Duncan McLeod

      A million reasons monopolies don’t work

      10 February 2026
      The author, Business Leadership South Africa CEO Busi Mavuso

      Eskom unbundling U-turn threatens to undo hard-won electricity gains

      9 February 2026
      South Africa's skills advantage is being overlooked at home - Richard Firth

      South Africa’s skills advantage is being overlooked at home

      29 January 2026
      Why Elon Musk's Starlink is a 'hard no' for me - Songezo Zibi

      Why Elon Musk’s Starlink is a ‘hard no’ for me

      26 January 2026
    • Company Hubs
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • AvertITD
      • Braintree
      • CallMiner
      • CambriLearn
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Motoring
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
    • Events
    • Advertise
    TechCentralTechCentral
    Home » News » How MTN plans to fix its SA operation

    How MTN plans to fix its SA operation

    By Duncan McLeod7 August 2014
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp
    Sifiso Dabengwa
    Sifiso Dabengwa

    MTN is “cautiously optimistic” that it has turned the corner in its South African operation after reporting 400 000 net subscriber additions in July.

    That’s the word from group chief financial officer Brett Goschen, who made the comments at the group’s interim results presentation on Thursday. Goschen believes there are promising early signs of a turnaround in the local business.

    For the six months to 30 June 2014, MTN South Africa’s revenue slumped by 7% and its profit margin, measured before interest, tax, depreciation and amortisation (Ebidta), slid by 1,5 percentage points to 33,3%.

    Cuts to mobile call termination rates — the fees operators charge each other to carry calls between their networks — also hit the operation hard.

    The improvement in net additions in July follows a positive second quarter, where South Africa added 394 000 customers. But this wasn’t enough to counter a decline of 825 000 in the first quarter as consumers opted for other networks.

    MTN has been particularly hard hit by the price war in South Africa’s mobile sector, with Cell C a large beneficiary. Cell C recently reported that it had grown its market share — measured by active Sims — to more than 18%.

    MTN hit back in the second quarter, slashing its headline prepaid rate to 79c/minute. The cost of calls on its dynamic tariff plan, MTN Zone, have also been cut substantially this year, the operator says.

    Though revenues initially dipped due to tariff cuts, we have started to see this start to turn,” says Goschen. However, headwinds remain, especially when it comes to interconnection revenues.

    Brett Goschen
    Brett Goschen

    Group CEO Sifiso Dabengwa says MTN no longer expects its South African operation to add 2m customers in 2014, as previously guided, but it is still confident it can add 1,5m to its customer base.

    The group hopes to return MTN South Africa’s Ebidta margin to around 35%, from the 33,3% level now. This will be achieved, in part, through further cost cutting, including headcount reductions.

    “With the effective rate where it is now, to achieve a 34-35% margin, we have to significantly review the cost structures of the operation,” says Dabengwa. He adds that he expects the effective voice tariff in South Africa to remain at the 50c to 65c/minute level for the foreseeable future.

    Dabengwa plays down the loss of Sim market share in South Africa, saying revenue market share is now much more important to MTN.

    Every month, we have about 4m Sims activated in the South African market,” he says. “If we assume a population of 50m, that would mean over a year, everyone turns a Sim at least once. Clearly market share really doesn’t tell you much.

    “Traffic and value share are key,” he continues. “We are focusing on maintaining and growing our value share and recovering what we lost. While Sim share is still important, the issue of what revenue we’re getting from these new subscribers is something we have to keep an eye on closely.”  — © 2014 NewsCentral Media

    Follow TechCentral on Google News Add TechCentral as your preferred source on Google


    Brett Goschen Cell C MTN Sifiso Dabengwa
    WhatsApp YouTube
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleMTN CEO on growth plans, risks [video]
    Next Article ConvergeSA to explore zero-cost calling

    Related Posts

    The real reason MTN is bringing its towers back in-house

    The real reason MTN is bringing its towers back in-house

    22 February 2026
    Blu Label takes R5.2-billion Cell C hit, touts clean slate ahead

    Blu Label takes R5.2-billion Cell C hit, touts clean slate ahead

    19 February 2026
    MTN to buy back its own towers in R35-billion deal - Ralph Mupita

    MTN to buy back its own cellular towers in R35-billion deal

    17 February 2026
    Company News
    The human side of AI - Altron Digital Business

    The human side of AI

    23 February 2026
    Service is everyone's problem now - and that's exactly why the Atlassian Service Collection matters

    Service is everyone’s problem now – why the Atlassian Service Collection matters

    20 February 2026
    Customers have new expectations. Is your CX ready? 1Stream

    Customers have new expectations. Is your CX ready?

    19 February 2026
    Opinion
    The AI fraud crisis your bank is not ready for - Andries Maritz

    The AI fraud crisis your bank is not ready for

    18 February 2026
    A million reasons monopolies don't work - Duncan McLeod

    A million reasons monopolies don’t work

    10 February 2026
    The author, Business Leadership South Africa CEO Busi Mavuso

    Eskom unbundling U-turn threatens to undo hard-won electricity gains

    9 February 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    Spar rethinks SAP roll-out amid franchise lawsuit and CEO exit

    Spar rethinks SAP roll-out amid franchise lawsuit and CEO exit

    23 February 2026
    Solar, wind and smart grids - the tech transforming South Africa's mining sector

    Solar, wind and smart grids – the tech transforming South Africa’s mining sector

    23 February 2026
    ASML announces chip manufacturing breakthrough

    ASML announces chip manufacturing breakthrough

    23 February 2026
    Home affairs to move all visa processing online - Leon Schreiber

    Home affairs to move all visa processing online

    23 February 2026
    © 2009 - 2026 NewsCentral Media
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}