Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      'Functioning but limping': PSC lays bare the rot at Sita - State IT Agency

      ‘Functioning but limping’: PSC lays bare the rot at Sita

      6 July 2026
      Bookmakers to ISPs: stop debating, start blocking

      Bookmakers to ISPs: stop debating, start blocking

      6 July 2026
      MTN's Ralph Mupita named to new UN AI commission - Ralph Mupita

      MTN’s Ralph Mupita named to new UN AI commission

      6 July 2026
      British TV giants merge to take on Netflix

      British TV giants merge to take on Netflix

      6 July 2026
      New Chinese future for historic Rosslyn plant - Chery

      New Chinese future for historic Rosslyn plant

      6 July 2026
    • World

      SK Hynix ends Samsung’s 26-year reign at the top

      22 June 2026
      Google on the hook for what its AI tells users, court rules

      Google on the hook for what its AI tells users, court rules

      15 June 2026
      How Russians juggle VPNs to outwit the Kremlin

      How Russians juggle VPNs to outwit the Kremlin

      15 June 2026
      Amazon CEO flagged Anthropic AI risks to Washington - Andy Jassy

      Amazon CEO flagged Anthropic AI risks to Washington

      14 June 2026
      Trouble at Xbox

      Trouble at Xbox

      11 June 2026
    • In-depth
      AI boom sparks rally, frenzy and fear

      AI boom sparks rally, frenzy and fear

      11 June 2026
      Every plug-in hybrid on sale in South Africa, ranked by price - Lamborghini Temerario

      Every plug-in hybrid on sale in South Africa, ranked by price

      7 June 2026
      What Wi-Fi 8 will mean for wireless networks

      What Wi-Fi 8 will mean for wireless networks

      1 June 2026
      Alfa's electric rebel - Alfa Romeo Junior Elettrica Veloce

      Alfa’s electric rebel

      29 April 2026
      Africa switches on as Europe dims the lights

      Africa switches on as Europe dims the lights

      9 April 2026
    • TCS
      TCS+ | How Tracker is turning vehicle data into business strategy - Silvia Schollenberger

      TCS+ | How Tracker is turning vehicle data into business strategy

      1 July 2026
      TCS+ | IBM Bob: an AI-powered 'development partner' for the enterprise - David Spurway

      TCS+ | IBM Bob: an AI-powered development partner for the enterprise

      30 June 2026
      Watts & Wheels S1E6: 'A flawless Alfa and a bakkie that divides'

      Watts & Wheels S1E6: ‘A flawless Alfa and a bakkie that divides’

      17 June 2026
      Watts & Wheels S1E6: 'A flawless Alfa and a bakkie that divides'

      Watts & Wheels S1E5: ‘A Bentley of the bush and a car that swims’

      8 June 2026
      TCS | Charge's R1.8-billion bet on an off-grid EV future - Charge chairman Joubert Roux

      TCS | Charge’s R1.8-billion bet on an off-grid EV future

      18 May 2026
    • Opinion
      The author, Jannie van Zyl

      South Africa’s broadband future is being decided in orbit, not in Pretoria

      30 June 2026
      The author, Pambos Soteriades

      The pivot South Africa’s MVNOs cannot afford to miss

      23 June 2026
      Brazil's online gambling crackdown is a lesson for South Africa

      Brazil’s online gambling crackdown is a lesson for South Africa

      22 June 2026
      Finish the job Mandela started - Farzam Ehsani

      Finish the job Mandela started

      18 June 2026
      The author, Fanie van Rooyen

      The US just showed it can switch off our AI

      17 June 2026
    • Company Hubs
      • 1Stream
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • Ascent Technology
      • AvertITD
      • BBD
      • Braintree
      • CallMiner
      • CambriLearn
      • CM Telecom
      • Contactable
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • HOSTAFRICA
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • Kaspersky
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Telviva
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • HealthTech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Motoring
      • Policy and regulation
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
    • Events
    • Advertise
    TechCentralTechCentral
    Home » Sections » Enterprise software » Major overhaul coming to Gmail

    Major overhaul coming to Gmail

    Google is rolling out a wave of AI features in Gmail, aiming to turn the e-mail service into a proactive “inbox assistant”.
    By Staff Reporter9 January 2026
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp

    Major overhaul coming to Gmail

    Google is rolling out a new wave of artificial intelligence features in Gmail, aiming to turn the e-mail service into what it has described as a more proactive “inbox assistant” as e-mail volumes continue to grow.

    The updates form part of Google’s broader push to embed Gemini across its consumer products, following similar integrations in Search, Docs and other Workspace tools. Gmail, which Google says is used by more than three billion people, has already relied heavily on AI for years through spam filtering and features such as Smart Reply.

    The most significant addition is a new feature called AI Overviews. Borrowing from the same concept used in Google Search, AI Overviews summarise long e-mail threads into concise digests, highlighting key decisions, deadlines and discussion points. Instead of scrolling through dozens of replies, users are presented with a short synthesis of the conversation when opening an e-mail.

    Gmail is gaining the ability to answer questions about the contents of a user’s inbox using natural language queries

    Gmail is also gaining the ability to answer questions about the contents of a user’s inbox using natural language queries. Users can ask questions such as who supplied a quote for a past renovation or when a particular bill was sent, with Gemini generating an AI Overview that surfaces the relevant details. Conversation summaries are rolling out to all users at no cost, while the inbox-query feature is limited to subscribers of Google’s paid AI Pro and AI Ultra tiers.

    On the writing side, Google is expanding “Help Me Write”, which can draft or refine e-mails, and rolling out new Suggested Replies that are designed to better reflect a user’s writing style and the context of a conversation. These features replace the older Smart Reply system, offering more detailed, one-click responses that users can edit before sending. A separate Proofread tool, which performs deeper grammar, tone and style checks, is reserved for paying subscribers.

    AI Inbox

    Another notable addition is AI Inbox, a feature designed to prioritise important messages and tasks. Rather than showing e-mails strictly in chronological order, AI Inbox highlights high-priority items such as bills, appointments and messages from frequent contacts. Google says the system infers importance using signals such as contact frequency and message content, while keeping analysis within its existing privacy and security framework. AI Inbox is currently available to a limited group of testers.

    Read: Grammarly acquires e-mail start-up Superhuman

    The new capabilities are powered by Gemini 3 and are beginning to roll out to Gmail users in the US, initially in English. Google said additional languages and regions will follow in the “coming months”.  – © 2026 NewsCentral Media

    Get breaking news from TechCentral on WhatsApp. Sign up here.

    Follow TechCentral on Google News Add TechCentral as your preferred source on Google


    Gemini Gmail Google
    WhatsApp YouTube
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleOwning the right data is the new competitive moat in AI
    Next Article AI hardware booms at CES, but consumer adoption is uncertain

    Related Posts

    Financial services firm banks on Google Cloud, ChromeOS

    Financial services firm banks on Google Cloud, ChromeOS

    6 July 2026
    Meet Penny, Pick n Pay's new AI shopping companion

    Meet Penny, Pick n Pay’s new AI shopping companion

    2 July 2026
    Google plots E Cape as southern anchor of four-hub Africa network - Alex Okosi

    Google plots E Cape as southern anchor of four-hub Africa network

    1 July 2026
    Company News
    Finding focus: a strategic approach to cybersecurity for SMBs - Kaspersky

    Finding focus: a strategic approach to cybersecurity for SMBs

    6 July 2026
    Why voice-first communication matters more in the AI era - Mitel

    Why voice-first communication matters more in the AI era

    6 July 2026
    Friendship was the hard part of online school - until now - CambriLearn

    Friendship was the hard part of online school – until now

    6 July 2026
    Opinion
    The author, Jannie van Zyl

    South Africa’s broadband future is being decided in orbit, not in Pretoria

    30 June 2026
    The author, Pambos Soteriades

    The pivot South Africa’s MVNOs cannot afford to miss

    23 June 2026
    Brazil's online gambling crackdown is a lesson for South Africa

    Brazil’s online gambling crackdown is a lesson for South Africa

    22 June 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    Finding focus: a strategic approach to cybersecurity for SMBs - Kaspersky

    Finding focus: a strategic approach to cybersecurity for SMBs

    6 July 2026
    'Functioning but limping': PSC lays bare the rot at Sita - State IT Agency

    ‘Functioning but limping’: PSC lays bare the rot at Sita

    6 July 2026
    Why voice-first communication matters more in the AI era - Mitel

    Why voice-first communication matters more in the AI era

    6 July 2026
    Bookmakers to ISPs: stop debating, start blocking

    Bookmakers to ISPs: stop debating, start blocking

    6 July 2026
    © 2009 - 2026 NewsCentral Media
    Built and maintained by Chronon
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}