Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      Microsoft rolls out big Copilot upgrades

      Microsoft rolls out big Copilot upgrades

      31 March 2026
      Inside MTN's plan to turn its towers into AI hubs

      Inside MTN’s plan to turn its towers into AI hubs

      31 March 2026
      MTN lobs a grenade into SA's mobile market with Pi launch

      MTN lobs a grenade into SA’s mobile market with Pi launch

      30 March 2026
      FNB CEO Harry Kellan steps down after just two years

      FNB CEO Harry Kellan steps down after just two years

      30 March 2026
      The staggering cost of connecting every South African household - Pieter Grootes

      The staggering cost of connecting every South African household

      30 March 2026
    • World

      Apple plans to open Siri to rival AI services

      27 March 2026
      It's official: ads are coming to ChatGPT

      It’s official: ads are coming to ChatGPT

      23 March 2026
      Mystery Chinese AI model revealed to be Xiaomi's

      Mystery Chinese AI model revealed to be Xiaomi’s

      19 March 2026
      A mystery AI model has developers buzzing

      A mystery AI model has developers buzzing

      18 March 2026
      Samsung's trifold gamble ends in retreat

      Samsung’s trifold gamble ends in retreat

      17 March 2026
    • In-depth
      The R18-billion tech giant hiding in plain sight - Jens Montanana

      The R16-billion tech giant hiding in plain sight

      26 March 2026
      The last generation of coders

      The last generation of coders

      18 February 2026
      Sentech is in dire straits

      Sentech is in dire straits

      10 February 2026
      How liberalisation is rewiring South Africa's power sector

      How liberalisation is rewiring South Africa’s power sector

      21 January 2026
      The top-performing South African tech shares of 2025

      The top-performing South African tech shares of 2025

      12 January 2026
    • TCS
      Anoosh Rooplal

      TCS | Anoosh Rooplal on the Post Office’s last stand

      27 March 2026
      Meet the CIO | HealthBridge CTO Anton Fatti on the future of digital health

      Meet the CIO | Healthbridge CTO Anton Fatti on the future of digital health

      23 March 2026
      TCS+ | Arctic Wolf unpacks the evolving threat landscape for SA businesses - Clare Loveridge and Jason Oehley

      TCS+ | Arctic Wolf unpacks the evolving threat landscape for SA businesses

      19 March 2026
      TCS+ | Vox Kiwi: a wireless solution promising a fibre-like experience - Theo van Zyl

      TCS+ | Vox Kiwi: a wireless solution promising a fibre-like experience

      13 March 2026
      TCS+ | Flipping the narrative on AI in the Global South - Josefin Rosén

      TCS+ | Flipping the narrative on AI in the Global South

      13 March 2026
    • Opinion
      The conflict of interest at the heart of PayShap's slow adoption - Cheslyn Jacobs

      The conflict of interest at the heart of PayShap’s slow adoption

      26 March 2026
      South Africa's energy future hinges on getting wheeling right - Aishah Gire

      South Africa’s energy future hinges on getting wheeling right

      10 March 2026
      Hold the doom: the case for a South African comeback - Duncan McLeod

      Apple just dropped a bomb on the Windows world

      5 March 2026
      VC's centre of gravity is shifting - and South Africa is in the frame - Alison Collier

      VC’s centre of gravity is shifting – and South Africa is in the frame

      3 March 2026
      Hold the doom: the case for a South African comeback - Duncan McLeod

      Hold the doom: the case for a South African comeback

      26 February 2026
    • Company Hubs
      • 1Stream
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • Ascent Technology
      • AvertITD
      • Braintree
      • CallMiner
      • CambriLearn
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • HOSTAFRICA
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Telviva
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • HealthTech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Motoring
      • Policy and regulation
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
    • Events
    • Advertise
    TechCentralTechCentral
    Home » Posts

    ‘Voice of the Customer’: How to know what your clients really think

    By CallMiner5 November 2020

    Promoted | Voice of the Customer  or “VOC” is a technological approach to gaining insight into consumers’ collective interests. Organisations can identify customer needs and organise them by relative importance.

    Renewable energy shift threatens 120 000 SA jobs: researchers

    By Agency Staff4 November 2020

    A drive to shift South Africa’s electricity production to renewable energy is threatening as many as 120 000 jobs at coal mines and power plants that use the fuel, a research consultancy said.

    Old Mutual says local shares oversold, including MTN and Vodacom

    By Agency Staff4 November 2020

    South Africa’s weak economy and poor growth prospects have hidden the “phenomenal” potential for the shares in some locally focused companies to deliver returns for investors, according to Old Mutual Investment Group.

    CxO Insights: Meet Pick n Pay CTSO Richard van Rensburg

    By CxO Insights4 November 2020

    In the latest profile in the CxO Insights series, TechCentral speaks to Richard van Rensburg, chief technology and security officer at Pick n Pay, and how technology is shaking up the retail sector.

    SA private sector activity expands for first time in 18 months

    By Agency Staff4 November 2020

    South African private sector activity expanded for the first time in 18 months in October as an easing of coronavirus restrictions continued to boost output and new sales, a survey showed on Wednesday.

    China is planning a bigger crackdown on Jack Ma’s fintech empire

    By Agency Staff4 November 2020

    The shock suspension of Ant Group’s $35-billion initial public offering is just the beginning of a renewed campaign by China to rein in the fintech empire controlled by Jack Ma.

    Backspace: ‘The US election’

    By Jerm4 November 2020

    View the latest contribution from TechCentral cartoonist Jerm.

    R16-billion of bitcoin is on the move, with possible ties to Silk Road

    By Agency Staff4 November 2020

    Almost $1-billion (R16.2-billion) worth of bitcoin that likely originated from Silk Road is on the move, according to blockchain tracker Elliptic.

    CSIR conference to showcase best of science and technology in South Africa

    By CSIR4 November 2020

    Promoted | A South African-born surgeon living in the US – and one of the most successful entrepreneurs in the healthcare sector – is among the top speakers at the CSIR’s 7th Biennial Conference taking place on 11 and 12 November.

    Forescout: Zero Trust security for the Enterprise of Things

    By Obscure Technologies and Forescout4 November 2020

    Promoted | According to Forrester, a Zero Trust architecture “abolishes the idea of a trusted network inside a defined corporate perimeter”. Forescout helps you build this architecture. Learn more in this infographic.

    Previous 1 … 1,459 1,460 1,461 1,462 1,463 … 3,623 Next
    Company News
    How consumers can identify a true QLED TV

    How consumers can identify a true QLED TV

    30 March 2026
    Kaspersky, Afripol team up to combat African cybercrime

    Kaspersky, Afripol team up to combat African cybercrime

    30 March 2026
    Modernise infrastructure with next-gen compute using HPE VM Essentials - Riaan Swart Tarsus Distribution

    Modernise infrastructure with next-gen compute using HPE VM Essentials

    30 March 2026
    Opinion
    The conflict of interest at the heart of PayShap's slow adoption - Cheslyn Jacobs

    The conflict of interest at the heart of PayShap’s slow adoption

    26 March 2026
    South Africa's energy future hinges on getting wheeling right - Aishah Gire

    South Africa’s energy future hinges on getting wheeling right

    10 March 2026
    Hold the doom: the case for a South African comeback - Duncan McLeod

    Apple just dropped a bomb on the Windows world

    5 March 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    Microsoft rolls out big Copilot upgrades

    Microsoft rolls out big Copilot upgrades

    31 March 2026
    Inside MTN's plan to turn its towers into AI hubs

    Inside MTN’s plan to turn its towers into AI hubs

    31 March 2026
    MTN lobs a grenade into SA's mobile market with Pi launch

    MTN lobs a grenade into SA’s mobile market with Pi launch

    30 March 2026
    FNB CEO Harry Kellan steps down after just two years

    FNB CEO Harry Kellan steps down after just two years

    30 March 2026
    © 2009 - 2026 NewsCentral Media
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}