Contact centres must transform into AI-driven growth engines, boosting loyalty, efficiency and customer experience.
Browsing: Microsoft
Elon Musk’s artificial intelligence start-up, xAI, has released a new “speedy and economical” agentic coding model.
Two Microsoft employees have been fired after taking part in a sit-in at the office of company president Brad Smith.
This upcoming Altron and Microsoft webinar will explore SQL Server modernisation with Azure Arc.
If you’re a CX leader, contact centre executive, CIO or operations head, this session will help you cut through the noise.
Windows 10, once dominant, is now being overtaken by Windows 11. But it’s likely to stick around for years.
Apple CEO Tim Cook signalled on Thursday the iPhone maker was ready to spend more to catch up to rivals in AI.
South African telecoms operators have been lobbying policymakers and regulators over the “Fair Share” concept.
Apple’s earnings report is unlikely to give investors the catalyst they’ve been looking for.
Microsoft is set to become the second company in the world to reach a $4-trillion market capitalisation.