Browsing: Telkom Mobile

With the exception of Cell C, which has shown a small improvement, customer satisfaction with South Africa’s mobile operators has declined since last year, a new research survey has determined

South Africa’s big three mobile operators have taken a “short-term view to satisfy their shareholders” by increasing the price of their post-paid packages, a decision that could come back to haunt them in the longer term. That’s one of the conclusions

Local mobile operators’ claims that rising input costs are fuelling contract price hikes are not reflected in these companies’ financial statements, says a research body. Research ICT Africa has put together a research brief that asks whether

MTN is below par when it comes to customer satisfaction, while Telkom’s mobile arm is a leader among mobile operators, new research purports to show. The South African Customer Satisfaction Index (SAcsi) surveyed more than

Internet service providers have done a commendable job of bringing down the cost of fixed-line broadband in South Africa. Although the actual connection fees to Telkom remain high (thanks to Telkom’s monopoly over the “last mile” into homes), the price of uncapped and

Any doubt that lower wholesale call termination rates have led to a sharp decline in retail mobile tariffs in South Africa should be put to rest, new research shows. South Africans have benefited directly from a reduction in termination rates – the fees telecommunications

In an attempt to get holidaymakers to fill up at its petrol stations rather than those of its rivals, fuel retailer Engen is introducing Wi-Fi hotspots – with limited free access – at 32 sites set to go live countrywide by mid-December. The petrol stations chosen are along the country’s main highways. Fourteen

In a move that could rattle its competitors’ cages, Telkom has launched a new package, called Unlimited Lite, offering customers unlimited calls to fixed-line networks and to its own mobile network for R599/month. Unlimited Lite is a “lighter version” of Telkom’s Completely Unlimited plan. Unlimited Lite packages are

Telkom wants preferential access to spectrum in the digital dividend bands currently occupied by television broadcasters because historically it has not had access to sub-1GHz spectrum, while its mobile rivals have. The operator should get access to

South Africa’s third mobile operator, Cell C, will oppose the proposed mobile network sharing deal between Telkom and MTN. “Cell C has been asked to comment on the proposed transaction by the