Telkom is migrating two of its fixed-line prepaid voice services from copper to a wireless “fixed-line lookalike” service. Customers of its Waya-Waya and PrepaidFone services are affected by the move.
The company emphasised that its mobile prepaid users are not affected by the decision.
However, about 390 000 prepaid fixed-line users are affected.
“Fixed-line prepaid is a voice-only service provided over copper lines, which are vulnerable to disruption due to lighting, rain and cable theft,” Telkom said in a statement.
“Consequently, Telkom is revamping prepaid products to take advantage of new technology, and the current format will no longer be supported.”
Customers affected by the change will retain their numbers and prepaid wallet balances, and will receive a fixed-line lookalike device to use at no additional charge, the company said.
Telkom Retail MD Attila Vitai said the company is considering additional entry-level prepaid products that work on wireless infrastructure. — (c) 2015 NewsCentral Media