Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      Taxi industry bets on digital payments to modernise operations

      Taxi industry bets on digital payments to modernise operations

      5 February 2026
      SA tech graduates arrive in jobs unprepared as skills gap widens

      SA tech graduates arrive in jobs unprepared as skills gap widens

      5 February 2026
      Starlink considers building its own phone - Elon Musk

      Starlink considers building its own phone

      5 February 2026
      South Africa is losing its film industry - one delay at a time

      South Africa is losing its film industry – one delay at a time

      5 February 2026
      Crypto markets reel as bitcoin slides

      Crypto markets reel as bitcoin slides

      5 February 2026
    • World
      AI won't replace software, says Nvidia CEO amid market rout - Jensen Huang

      AI won’t replace software, says Nvidia CEO amid market rout

      4 February 2026
      Apple acquires audio AI start-up Q.ai

      Apple acquires audio AI start-up Q.ai

      30 January 2026
      SpaceX IPO may be largest in history

      SpaceX IPO may be largest in history

      28 January 2026
      Nvidia throws AI at the weather

      Nvidia throws AI at weather forecasting

      27 January 2026
      Debate erupts over value of in-flight Wi-Fi

      Debate erupts over value of in-flight Wi-Fi

      26 January 2026
    • In-depth
      How liberalisation is rewiring South Africa's power sector

      How liberalisation is rewiring South Africa’s power sector

      21 January 2026
      The top-performing South African tech shares of 2025

      The top-performing South African tech shares of 2025

      12 January 2026
      Digital authoritarianism grows as African states normalise internet blackouts

      Digital authoritarianism grows as African states normalise internet blackouts

      19 December 2025
      TechCentral's South African Newsmakers of 2025

      TechCentral’s South African Newsmakers of 2025

      18 December 2025
      Black Friday goes digital in South Africa as online spending surges to record high

      Black Friday goes digital in South Africa as online spending surges to record high

      4 December 2025
    • TCS
      TCS+ | How Cloud On Demand is helping SA businesses succeed in the cloud - Xhenia Rhode, Dion Kalicharan

      TCS+ | Cloud On Demand and Consnet: inside a real-world AWS partner success story

      30 January 2026
      Watts & Wheels S1E3: 'BYD's Corolla Cross challenger'

      Watts & Wheels S1E3: ‘BYD’s Corolla Cross challenger’

      30 January 2026
      Watts & Wheels S1E3: 'BYD's Corolla Cross challenger'

      Watts & Wheels S1E2: ‘China attacks, BMW digs in, Toyota’s sublime supercar’

      23 January 2026

      TCS+ | Why cybersecurity is becoming a competitive advantage for SA businesses

      20 January 2026
      Watts & Wheels S1E3: 'BYD's Corolla Cross challenger'

      Watts & Wheels: S1E1 – ‘William, Prince of Wheels’

      8 January 2026
    • Opinion
      South Africa's skills advantage is being overlooked at home - Richard Firth

      South Africa’s skills advantage is being overlooked at home

      29 January 2026
      Why Elon Musk's Starlink is a 'hard no' for me - Songezo Zibi

      Why Elon Musk’s Starlink is a ‘hard no’ for me

      26 January 2026
      South Africa's new fibre broadband battle - Duncan McLeod

      South Africa’s new fibre broadband battle

      20 January 2026
      AI moves from pilots to production in South African companies - Nazia Pillay SAP

      AI moves from pilots to production in South African companies

      20 January 2026
      South Africa's new fibre broadband battle - Duncan McLeod

      ANC’s attack on Solly Malatsi shows how BEE dogma trumps economic reality

      14 December 2025
    • Company Hubs
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • AvertITD
      • Braintree
      • CallMiner
      • CambriLearn
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • LSD Open
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Motoring
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
    • Events
    • Advertise
    TechCentralTechCentral
    Home » Sections » Cloud services » Why Salesforce buying Slack actually make some sense

    Why Salesforce buying Slack actually make some sense

    By Alex Webb26 November 2020
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp
    Salesforce.com CEO Marc Benioff

    Stop me if you’ve heard this one before. News leaks that enterprise software giant Salesforce.com is interested in acquiring a trendy tech company. Then its stock falls 5%, erasing billions of market value.

    Ring any bells? Back in 2016, it was CEO Marc Benioff’s circling of Twitter that prompted investors to flee. This time around, there’s angst about Salesforce’s reported interest in Slack Technologies. After the Wall Street Journal broke news of discussions between the two companies on Wednesday, the stock decline wiped US$13-billion from Salesforce’s market value.

    Benioff ended up abandoning the approach for Twitter as ongoing discussions dragged the shares even lower. Slack looks like a more natural fit for his company than the social media firm, but the CEO is still, characteristically, asking for a lot of faith from investors. If the latter can swallow a high-looking price, then maybe that faith would be justified over the longer term.

    Slack’s stock is already trading above the 30% premium level, indicating that the market expects a higher bid

    If Salesforce were to pay a premium to Slack’s undisturbed share price of 30% (a fairly typical amount in M&A), it would value the messaging software maker at some $21-billion, including net cash. The snag is that Slack is not expected to generate any meaningful operating profit for years. So judged through the prism of returns on invested capital, payback from a deal would be many years off.

    Indeed, Slack’s stock is already trading above the 30% premium level, indicating that the market expects a higher bid. Bloomberg Intelligence analyst Mandeep Singh sees a bid of more than $25-billion as feasible. That would make returns even harder to realise.

    Hard to find

    Savings from the combination will meanwhile be hard to find: Slack’s operating expenses totalled less than $1-billion in the 12 months to June. The success of a deal would therefore be dependent on extracting meaningful sales synergies (where a combined company is able to generate more revenue), which are always more difficult to predict.

    But there is a strategic logic to a combination. Analysts expect Salesforce’s growth to slow over the next three years. Slack, meanwhile, has a sophisticated collaboration platform that smoothly integrates enterprise tools made by third parties. It could prove a valuable channel for Salesforce to reach new customers for its own sales-tracking tools. Yes, Benioff would be buying Slack’s existing growth, and expensively so, since it trades at a higher multiple of sales than Salesforce itself. But the combination of the two firms could have a multiplier effect. It could just take some time — likely more than five years — before the company starts seeing any material return on the investment.

    That may be a risk worth taking, especially since Salesforce’s 52% stock jump this year means it can afford to do so. Its $224-billion market capitalisation and its capacity to take on debt give it deep pockets. Credit Benioff for having a longer-term vision.

    A successful deal would help Slack, too. The company is suffering from Microsoft’s decision to offer its competing Teams product for free to users of its Office software suite. Slack could benefit from having a deep-pocketed parent that sees it more as a platform to sell its own high-margin product than as a standalone money-maker.

    If Salesforce’s stock decline mimics what happened during the Twitter discussions of 2016, Benioff’s enthusiasm for a deal might wane. But under the right stewardship, Slack stands a chance of fending off Microsoft’s encroachment. And Salesforce would benefit.  — (c) 2020 Bloomberg LP



    Marc Benioff Salesforce Salesforce.com Slack Slack Technologies top Twitter
    WhatsApp YouTube Follow on Google News Add as preferred source on Google
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleTesla’s upcoming S&P 500 debut fuels ‘crazy’ trading volume
    Next Article How to get e-commerce right in South Africa – top tips

    Related Posts

    X moves to block bid to revive Twitter brand

    X moves to block bid to revive Twitter brand

    17 December 2025
    Twitter brand could fly again if US start-up gets its way

    Twitter brand could fly again if US start-up gets its way

    9 December 2025
    How AnyDesk is redefining remote service through Freshservice and Salesforce

    How AnyDesk is redefining remote service through Freshservice and Salesforce

    24 July 2025
    Company News
    Vox Kiwi Wireless: fibre-like broadband for South African homes

    Vox Kiwi Wireless: fibre-like broadband for South African homes

    5 February 2026
    NEC XON achieves an African first with full Fortinet accreditation - Ian Kruger

    NEC XON achieves an African first with full Fortinet accreditation

    5 February 2026
    Clickatell: Agentic AI turns automation into consequence

    Clickatell: Agentic AI turns automation into consequence

    5 February 2026
    Opinion
    South Africa's skills advantage is being overlooked at home - Richard Firth

    South Africa’s skills advantage is being overlooked at home

    29 January 2026
    Why Elon Musk's Starlink is a 'hard no' for me - Songezo Zibi

    Why Elon Musk’s Starlink is a ‘hard no’ for me

    26 January 2026
    South Africa's new fibre broadband battle - Duncan McLeod

    South Africa’s new fibre broadband battle

    20 January 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    Taxi industry bets on digital payments to modernise operations

    Taxi industry bets on digital payments to modernise operations

    5 February 2026
    SA tech graduates arrive in jobs unprepared as skills gap widens

    SA tech graduates arrive in jobs unprepared as skills gap widens

    5 February 2026
    Starlink considers building its own phone - Elon Musk

    Starlink considers building its own phone

    5 February 2026
    Vox Kiwi Wireless: fibre-like broadband for South African homes

    Vox Kiwi Wireless: fibre-like broadband for South African homes

    5 February 2026
    © 2009 - 2026 NewsCentral Media
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}