Author: Staff Reporter

Capitec’s new AI-powered Pulse tool cuts call centre handling times by up to 18% by prepping agents in advance.

South African e-commerce platform Bob Group has appointed Anita Erasmus as CEO designate.

A Visa survey has found that 63% of respondents used AI tools for tasks including product research.

FNB has announced lower commission rates and a simplified pricing structure for its Speedpoint card payment terminals.

MTN trials have shown how mmWave repeater technology can crack one of 5G’s biggest coverage challenges.

Pick n Pay has added its clothing range to its asap! app as it pushes to build a retail super app.

TymeBank is overhauling its retail footprint by rolling out dedicated customer hubs in malls across South Africa.

Liquid Intelligent Technologies has secures R9.6-billion in new funding as part of broader recapitalisation strategy.

Sola Group has begun construction on a solar and battery project that will wheel dispatchable power to Sasol and Air Liquide.

Usaasa has published a draft manual for how South Africa’s Universal Service Fund should be administered and spent.