Dear Telkom, this was very nearly a public break-up between us. It wasn’t me, you see; it was you. It took 12 working days and immense perseverance from me to get you to fix my dead phone line and practically useless
Browsing: Hilton Tarrant
In the 18 months to June 2016, MTN has invested R16bn in its network in South Africa. Nearly a third of this – R4,5bn – was spent on adding 1 300 new physical sites to its footprint. This addition translates
After Checkers pioneered the introduction of Black Friday - the US shopping day after Thanksgiving – in South Africa in 2014, we’ve seen other retailers steadily adopt the sales “event”. This year, however, practically every retail chain in the country
Telkom says its mobile business has been boosted by the launch in July of its FreeMe bundles built around data (not voice minutes) which largely upended the market. It achieved profitability in that unit for the first time
Telkom’s mobile business is finally profitable (and sustainable). Since its launch in 2010 (as 8ta), its cumulative losses total R10bn. In those six financial years (to 31 March 2016), it generated R12,9bn in
The country’s largest Wi-Fi provider, AlwaysOn, now allows customers to convert airtime into Wi-Fi data for its relatively pervasive network. At the entry level, R15 converts to 150MB of AlwaysOn data, which is less than half
It is borderline criminal for mobile operators to be charging as much as R500/MB for data use while roaming in certain countries. It’s 2016! The overarching problem with roaming, of course, is that there
Popular (mis)conception has it that Cell C, whose resurgence began under Alan Knott-Craig in 2012 and continues under Jose Dos Santos, has been rapidly stealing market share from larger rivals Vodacom and
First National Bank has continued its push to get more of its customers using its app as their primary channel for transacting, payments and banking. In previous years, it slowly dangled the proverbial carrot to incentivise
When it comes to advice on choosing the right mobile contract or prepaid plan, it’s impossible to ensure a guide will be “one size fits all”. There are far too many variables, both on the supply and demand sides of the equation: dozens and dozens