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Terry Lundgren and Kevin Ryan know and like each other. But when it comes to the future of retailing the boss of Macy’s, an American department-store giant, and the chief executive of Gilt Groupe, an online retailer, disagree wildly. Lundgren remains a firm believer in an empire of bricks and mortar. Ryan is betting big

“We tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run,” observed Roy Amara, an American futurologist. This is certainly proving true of retailers and their attitude to the Internet. After a panic at the turn of the millennium about the impact on their

The application Windows Phone owners have been anticipating for eight months and counting has finally arrived, but it’s nothing to call home about yet. Skype, as expected, has finally released a beta version of its application for Windows Phone 7. The release includes support for Skype basics such as audio

The average Google+ user only spends an average of three minutes a month on the social network, while MySpace, LinkedIn and Twitter are all seeing more time spent per user each month, according to research firm comScore. In a scathing Wall Street Journal report titled “The Mounting Minuses at Google+”, the case