Browsing: Duncan McLeod

Vodacom’s fees and the complex set of rules related to its implementation of Icasa’s data expiry regulations are hellishly confusing, are anti-consumer and ultimately represent an own goal by South Africa’s largest mobile operator.

With Vodacom’s head office in Johannesburg set to be the site of protest action on Thursday by people supporting the operator’s ex-employee, Nkosana Makate, hot-headed politicians would be well advised to avoid inflaming tensions for political gain.

In the podcast this week, Duncan McLeod and Regardt van der Berg chat about the “settlement” between Vodacom and Nkosana Makate, the operator’s former employee who claims to have invented the “please call me” service.