Vodacom has backed down over plans to charge customers for data rollover after a public outcry. In a statement on Wednesday, the operator said it will no longer charge for data rollover.
The communications regulator has expressed “concern” that the listing of MultiChoice Group went ahead on Wednesday “even though there is a complaint before its complaints and compliance committee”.
Vodacom’s fees and the complex set of rules related to its implementation of Icasa’s data expiry regulations are hellishly confusing, are anti-consumer and ultimately represent an own goal by South Africa’s largest mobile operator.
Vodacom will comply with communications regulator Icasa’s new data expiry rules from this week, but the country’s largest mobile operator has said it will charge users to roll over their unused data.
Finance minister Tito Mboweni will “work relentlessly” with communications minister Stella Ndabeni-Abrahams to ensure additional radio frequency spectrum is allocated as soon as possible.
The chairman of communications regulator Icasa will stay on in the role because the telecommunications and broadcasting authority claims it is not empowered to remove him.