Promoted | The mobile workforce is underpinned by building a runway to the cloud based on synchronicity.
Browsing: Rob Lith
Promoted | Artificial intelligence and machine learning are useful tools in a war chest to improve a host of processes, not least customer service, say leading executives in South Africa.
Promoted | As communications channels continue to evolve, businesses that wish to remain relevant must make provision for them in a single interface, then use them to their competitive advantage, writes Telviva’s Rob Lith.
Promoted | Businesses are starting to appreciate that the effective and compliant recording of conversations has evolved from humble beginnings into a strategy to provide a strategic business advantage.
Promoted | Even though the global hosted PBX market was expected to grow by $7.6-billion between 2019 and 2025, the pandemic will likely result in an even higher adoption.
Recent events are evidence of unprecedented pressure on mobile network operators to lower their prices. Yet a sober analysis reveals that the networks are really their own worst enemies, and can turn their fortunes around by simply lowering prices. The latest proposed cuts in the mobile termination (interconnection) rates are the most
Holding out for cuts in wholesale mobile termination rates to lower the extortionate cost of mobile communication in SA is a sure recipe for disappointment. If you want to see action, you have to look for a more direct intervention. Mobile termination rates are the tip of the iceberg that makes up SA’s mobile call cost structure. According to AfricaNext Research, the differential between peak on-network and off-network airtime prices is less than 20%.
A free telecommunications industry conference, set to take place on 8 September in Midrand, north of Johannesburg, will explore the whether smaller market players can compete effectively with the big incumbent providers. The event, called VoiceSA, will explore how the smaller players can take on the big boys.