Promoted | By bundling additional add-ons and CRM integration, Telviva seeks to address the commonly shared frustration of ever-increasing costs of adding functionality.
Browsing: Rob Lith
Promoted | Telviva’s Clara Wicht and Rob Lith discuss current developments in the customer service industry in this Impact Series episode.
Promoted | Join South Africa’s largest cloud free-call community, with more than 75 000 users and zero-rated calls to any customer on the network.
Promoted | Telviva is constantly pioneering new and better ways to leverage the benefits of the cloud to create tools that enable seamless engagements.
The spectrum made available recently by communications regulator was long overdue and is needed to unleash the promise of 5G in South Africa.
Promoted | The mobile workforce is underpinned by building a runway to the cloud based on synchronicity.
Promoted | Artificial intelligence and machine learning are useful tools in a war chest to improve a host of processes, not least customer service, say leading executives in South Africa.
Promoted | As communications channels continue to evolve, businesses that wish to remain relevant must make provision for them in a single interface, then use them to their competitive advantage, writes Telviva’s Rob Lith.
Promoted | Businesses are starting to appreciate that the effective and compliant recording of conversations has evolved from humble beginnings into a strategy to provide a strategic business advantage.
Promoted | Even though the global hosted PBX market was expected to grow by $7.6-billion between 2019 and 2025, the pandemic will likely result in an even higher adoption.