With so many disparate communication channels, meaningful customer engagements have become fractured and disrupted. But at Telviva, we have perfected a range of cloud-based platforms that synchronise all the channels on single intelligent portals for more effective internal and external communications.
Our all-in-one platform also synchronises your CRM tools and your Microsoft and Outlook calendars and address books. And Telviva’s interoperability means easy integration with your backend processes and systems. Whatever your requirements, Telviva One suits your needs.
Even when your teams are working remotely, Telviva One delivers a real-time customer experience that’s seamless, accurate and responsive.
No more lost calls. No more missed opportunities. Instead, you can look forward to more first-call resolutions, more productivity and more profitability. And it’s all thanks to the single-view interface that provides your staff with the complete customer history and metrics right at their fingertips.
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