Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      Post Office on the brink of collapse

      Post Office on the brink of collapse

      13 March 2026
      New policy direction targets South Africa's municipal broadband logjam - Solly Malatsi

      New policy direction targets South Africa’s municipal broadband logjam

      13 March 2026
      How electronic warfare is threatening ships and their crews

      How electronic warfare is threatening ships and their crews

      13 March 2026
      Rand slumps for second week

      Rand slumps for second week

      13 March 2026
      Parliament opens nominations for Icasa council seats

      Parliament opens nominations for Icasa council seats

      13 March 2026
    • World
      Musk launches Macrohard in cheeky nod to Microsoft - Elon Musk

      Musk launches Macrohard in cheeky nod to Microsoft

      12 March 2026
      Europe is building an alternative to Microsoft Office

      Europe is building an alternative to Microsoft Office

      11 March 2026
      Microsoft bets on Anthropic as it loosens ties with OpenAI

      Microsoft bets on Anthropic as it loosens ties with OpenAI

      10 March 2026
      World hit by worst oil shock since the 1970s

      World hit by worst oil shock since the 1970s

      9 March 2026
      iStore prices MacBook Neo at R11 999 in South Africa

      Apple debuts MacBook Neo to challenge Windows PCs, Chromebooks

      5 March 2026
    • In-depth
      The last generation of coders

      The last generation of coders

      18 February 2026
      Sentech is in dire straits

      Sentech is in dire straits

      10 February 2026
      How liberalisation is rewiring South Africa's power sector

      How liberalisation is rewiring South Africa’s power sector

      21 January 2026
      The top-performing South African tech shares of 2025

      The top-performing South African tech shares of 2025

      12 January 2026
      Digital authoritarianism grows as African states normalise internet blackouts

      Digital authoritarianism grows as African states normalise internet blackouts

      19 December 2025
    • TCS
      TCS+ | Vox Kiwi: a wireless solution promising a fibre-like experience - Theo van Zyl

      TCS+ | Vox Kiwi: a wireless solution promising a fibre-like experience

      13 March 2026
      TCS+ | Flipping the narrative on AI in the Global South - Josefin Rosén

      TCS+ | Flipping the narrative on AI in the Global South

      13 March 2026
      TCS | Sink or swim? Antony Makins on how AI is rewriting the rules of work

      TCS | Sink or swim? Antony Makins on how AI is rewriting the rules of work

      5 March 2026
      TCS+ | Bolt ups the ante on platform safety - Simo Kalajdzic

      TCS+ | Bolt ups the ante on platform safety

      4 March 2026
      Watts & Wheels S1E4: 'We drive an electric Uber'

      Watts & Wheels S1E4: ‘We drive an electric Uber’

      10 February 2026
    • Opinion
      South Africa's energy future hinges on getting wheeling right - Aishah Gire

      South Africa’s energy future hinges on getting wheeling right

      10 March 2026
      Hold the doom: the case for a South African comeback - Duncan McLeod

      Apple just dropped a bomb on the Windows world

      5 March 2026
      VC's centre of gravity is shifting - and South Africa is in the frame - Alison Collier

      VC’s centre of gravity is shifting – and South Africa is in the frame

      3 March 2026
      Hold the doom: the case for a South African comeback - Duncan McLeod

      Hold the doom: the case for a South African comeback

      26 February 2026
      The AI fraud crisis your bank is not ready for - Andries Maritz

      The AI fraud crisis your bank is not ready for

      18 February 2026
    • Company Hubs
      • 1Stream
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • AvertITD
      • Braintree
      • CallMiner
      • CambriLearn
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • HOSTAFRICA
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • HealthTech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Motoring
      • Policy and regulation
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
    • Events
    • Advertise
    TechCentralTechCentral
    Home » News » Ugly dispute sees SA Huawei retail stores closed

    Ugly dispute sees SA Huawei retail stores closed

    By Duncan McLeod14 December 2017
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp
    One of the Huawei stores that were closed … this one was in the East Rand Mall in Johannesburg

    Five Huawei-branded stores have been closed after an ugly dispute over non-payment allegedly amounting to millions of rand to a local partner of the Chinese consumer electronics giant.

    Nisaar Ally, owner of Fantastic 1 Mobile, which built five stores in prime shopping malls for Huawei, said this week that his company is owed R22m and is now taking legal advice. He said he may pursue the matter in court — if his legal counsel advises him to do so.

    Fantastic 1 was forced into business rescue in June as it “could not maintain the rental, staff salaries and marketing” expenses on its own, Ally said. Fifty employees were retrenched as a result.

    Last November, they said they were sorting it out, but I’ve had no support whatsoever from Huawei. They haven’t been forthcoming and use delaying tactics all the time

    News of the dispute comes after another Huawei partner, Smartlab, became locked in a court battle with the company over apparently similar problems related to stores in Melrose Arch in Johannesburg and Canal Walk in Cape Town. Smartlab wasn’t able to comment in detail, but a company executive confirmed it has been “in litigation with Huawei” for months.

    Huawei said in e-mailed response to questions from TechCentral that it won’t comment on the agreement with Fantastic 1 Mobile, citing confidentiality provisions, but denied any wrongdoing or being in breach of any agreements with its now former partner.

    But Ally said Huawei is in breach of its agreement. He said it owes his company R22m, but has paid only R639 308 to date.

    Ally closed the stores at the end of October 2017.

    Huawei sent Ally a letter on 4 September 2017 in which it said it was “enforcing its right to cancel the agreement and all store plans in their entirety” with effect from 4 December 2017. After receiving the termination notice, Ally was advised to close the stores or risk running up further liabilities.

    Fantastic 1 signed the agreement with Huawei in late 2016 to build as many as 13 Huawei-branded retail stores across South Africa. Five were opened, Ally said.

    Support

    He said Huawei agreed to support the stores through helping pay rents as well as marketing and staff incentive costs for between three and five years, depending on the lease periods entered into for the various stores. He was forced to close the outlets as they were costing almost R1m/month in rentals, with no financial support from Huawei forthcoming.

    “They (Huawei) were supposed to pay on presentation of invoices. Last November, they said they were sorting it out, but I’ve had no support whatsoever from Huawei. They haven’t been forthcoming and use delaying tactics all the time.”

    He claimed that Huawei told him that if he wanted the money, he should sue the company. “They kept saying they’d pay, and we’ll pay you later. But they wanted to walk in and take over the stores.”

    Huawei’s new Mate 10 smartphone

    In its e-mail to TechCentral, Huawei denied it wanted to run the stores itself. “Huawei has a long-term global strategy of working with partners who have experience in retail,” it said. “This will continue in South Africa as Huawei continues to grow in terms of brand awareness and our stores will amplify this strategy.”

    It said it will grow its retail network to 56 000 stores worldwide by the end of the year. “These stores reflect the high-end, premium image that Huawei has cultivated around the world. We will continue to work with local partners in every country to achieve this.”

    On 1 June, Huawei sent a cease-and-desist letter to Fantastic 1 objecting to the company’s use of its brand for marketing purposes, which it said was not permitted in relation to the brand stores or the agreement between the parties. It accused its partner, among other things, of using Argentinean footballer Lionel Messi’s image without authorisation and in contravention of Huawei’s global usage rights.

    Huawei has a long-term global strategy of working with partners who have experience in retail. This will continue in South Africa

    Ally said the materials were used on Huawei’s own site. “We took these and placed them on our site to promote (the brand), and when they informed us via e-mail, we immediately responded and removed (the materials) to adhere.”

    He said Fantastic 1’s website and social media accounts were getting more traffic than Huawei’s at the time, and suggested this was causing discomfort.

    Ally, who has worked in the cellular industry since 1996 and who has previously owned MTN and Vodacom stores, said Huawei picked him to open and manage the stores because of his experience in the sector as well as his relationships with landlords of shopping malls across the country.

    He said he signed leases effective from 1 December 2016 and had to provide significant rental deposits to secure upmarket sites. “I can’t take this lying down,” he said. “I have spent one-and-a-half years getting this off the ground.”  — © 2017 NewsCentral Media

    Follow TechCentral on Google News Add TechCentral as your preferred source on Google


    Fantastic 1 Mobile Huawei Nisaar Ally Smartlab top
    WhatsApp YouTube
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleGov’t said to want R4bn from Telkom share sale
    Next Article US sweeps aside net neutrality rules

    Related Posts

    AI is breaking the link between university degrees and employment

    AI is breaking the link between university degrees and employment

    4 March 2026
    Eskom to rationalise AI pilots as costs rise

    Eskom to rationalise AI pilots as costs rise

    2 March 2026
    AI complexity is crippling IT departments - Thomas Meyer

    AI complexity is crippling IT departments

    2 March 2026
    Company News
    Households still under big pressure, Altron Fintech index shows

    Households still under big pressure, Altron Fintech index shows

    13 March 2026
    How AI is changing the way we work - Angela Ho, Obsidian Systems

    How AI is changing the way we work

    12 March 2026
    Domains.co.za introduces complete domain protection service

    Domains.co.za introduces complete domain protection service

    12 March 2026
    Opinion
    South Africa's energy future hinges on getting wheeling right - Aishah Gire

    South Africa’s energy future hinges on getting wheeling right

    10 March 2026
    Hold the doom: the case for a South African comeback - Duncan McLeod

    Apple just dropped a bomb on the Windows world

    5 March 2026
    VC's centre of gravity is shifting - and South Africa is in the frame - Alison Collier

    VC’s centre of gravity is shifting – and South Africa is in the frame

    3 March 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    Post Office on the brink of collapse

    Post Office on the brink of collapse

    13 March 2026
    New policy direction targets South Africa's municipal broadband logjam - Solly Malatsi

    New policy direction targets South Africa’s municipal broadband logjam

    13 March 2026
    How electronic warfare is threatening ships and their crews

    How electronic warfare is threatening ships and their crews

    13 March 2026
    Rand slumps for second week

    Rand slumps for second week

    13 March 2026
    © 2009 - 2026 NewsCentral Media
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}