Promoted | Three emerging use cases that can help you take an interaction analytics programme and convert your contact centre into a predictions centre for the whole business.
Browsing: Company News
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Promoted | Defining data privacy is the first step on the road to building relationships and changing the data conversation.
Promoted | In a new report, Forrester shares insights to help governments accelerate their digital transformation, improve customer experience and ensure mission success.
Promoted | Operational technology represents a largely untapped resource capable of generating breakthrough business benefits for the next-generation Enterprise 5.0. By Wilhelm Swart.
Promoted | If you work at an organisation with a call centre, it’s highly likely you see it as a business cost. But, perhaps it’s time to change that view. Your call centre could be the last – and a vast – untapped source of value.
Promoted | LUMA and Praekelt.com have co-created a chatbot that makes legal help available and accessible to all South Africans.
Promoted | Users in newly developing markets need a device that will deliver all the benefits that broadband has to offer at a price that they can afford. The answer lies in powerful yet affordable “smart feature phones”.
Promoted | If you are looking for an endpoint solution that will migrate your workspace into the 21st century and meet all your smart office needs, Pinnacle has the perfect offer for you.
Promoted | This white paper explores how your organisation can build a new generation of intelligent products that deliver a superior customer experience. Learn more…
Promoted | SIMcontrol has helped countless businesses and educational institutions during the worldwide Covid-19 pandemic.