Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      Nonkqubela Thathakahle Jordan-Dyani

      Why cybersecurity is now a national security issue for South Africa

      15 October 2026
      Armoured cars and cyber cover: the new executive perks in South Africa

      Armoured cars and cyber cover: the new executive perks in South Africa

      15 October 2026
      Your car's ADAS may be seeing skew

      Your car’s ADAS may be seeing skew

      15 October 2026
      OpenAI turns the tables on Apple in trade secrets fight

      OpenAI turns the tables on Apple in trade secrets fight

      15 October 2026
      South Africa's midday power glut is a hidden risk for wheeling deals

      South Africa’s midday power glut is a hidden risk for wheeling deals

      15 October 2026
    • World
      AI is now holding up the world economy, says IMF

      AI is now propping up the world economy, says IMF

      12 October 2026
      SpaceX takes aim at US wireless carriers with spectrum acquisition

      Starlink is coming for your mobile operator

      9 October 2026
      The AI PC is finally here. It's just very expensive - Jensen Huang, Satya Nadella

      The AI PC is finally here. It’s just very expensive

      8 October 2026
      The memory crunch is making Samsung fabulously rich

      The memory crunch is making Samsung fabulously rich

      8 October 2026
      SpaceX to borrow $40-billion to buy Nvidia chips

      SpaceX to borrow $40-billion to buy Nvidia chips

      7 October 2026
    • In-depth

      10 days that changed the course of AI

      21 September 2026
      Meta to the AI industry: slow down without us - Mark Zuckerberg

      Meta to the AI industry: slow down without us

      16 September 2026
      Google DeepMind CEO Demis Hassabis. Image: John Sears

      The plan to stop AI from breaking the world

      16 July 2026
      The internet has a Strait of Hormuz problem

      The internet has a Strait of Hormuz problem

      15 July 2026
      AI boom sparks rally, frenzy and fear

      AI boom sparks rally, frenzy and fear

      11 June 2026
    • TCS
      W&W | LDV's Gerhard Moolman on electric bakkies, fleet orders and 'school fees'

      W&W | LDV’s Gerhard Moolman on electric bakkies and fleets

      9 October 2026
      TCS | Frogfoot sees bigger fibre deals coming - TechCentral Show guests Abraham van der Merwe and Shane Chorley

      TCS | Frogfoot sees bigger fibre deals coming

      8 October 2026
      Meet the CIO | Vodacom's Mohamed Sami on the agentic future

      Meet the CIO | Vodacom’s Mohamed Sami on the agentic future

      5 October 2026
      Lexi Novitske, general partner at Norrsken22, on the TechCentral Show

      TCS | Norrsken22’s Lexi Novitske on how China is winning African tech

      1 October 2026
      TCS | Dominic White and Adam Ely on AI agents going rogue

      TCS | Dominic White and Adam Ely on AI agents going rogue

      29 September 2026
    • Opinion
      When a machine can choose, who does it become? Fanie van Rooyen

      When a machine can choose, who does it become?

      9 October 2026
      Let South Africans jailbreak their way to digital sovereignty - Dirk de Vos

      Let South Africans jailbreak their way to digital sovereignty

      5 October 2026
      South Africa's next energy crisis is in the accounts department - Craig Holmes

      South Africa’s next energy crisis is in the accounts department

      29 September 2026
      The steam engine lesson AI doomsayers keep missing - Sam Clarke

      The steam engine lesson AI doomsayers keep missing

      28 September 2026
      Let South Africans jailbreak their way to digital sovereignty - Dirk de Vos

      Regulating AI: apply the laws we have first

      21 September 2026
    • Company News
      • 1Stream
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • Ascent Technology
      • AvertITD
      • BBD
      • Braintree
      • CallMiner
      • CambriLearn
      • CM.com
      • Contactable
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • HOSTAFRICA
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • Kaspersky
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Publishared
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Telviva
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Vox
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • HealthTech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Policy and regulation
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
      • Watts & Wheels
    • Events
    • Advertise
    TechCentralTechCentral
    Home » Opinion » James Francis » How to fix Twitter – before it’s too late

    How to fix Twitter – before it’s too late

    By James Francis15 February 2017
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    Get breaking news on WhatsApp

    Once part of the social media brat pack, Twitter now languishes in lousy B-roles and television cameos while Facebook runs the scene with all the new cool kids. Even LinkedIn seems to be having a better time, making Twitter dismayingly wonder if it is destined to stand outside in the waiting line alongside the pathetically hopeful Google Plus or cry in the car with MySpace.

    It’s dismaying because Twitter has the right stuff, arguably more so than any other social media network. It’s caused revolutions, for goodness sake. Weibo, the Chinese equivalent, is also a source of protest and public expression, despite that country’s notoriously controlled Internet space. That says something.

    But what Twitter can’t seem to do is make money. This has been getting a lot of focus in the wake of recent results from the company, followed by a number of theories.

    I think it’s down to two problems.

    First, Twitter has resisted advertising for too long, meaning it lost out on the boom and created anti-ad expectations among its users. This doubles for data monetisation. Twitter could have accomplished this — Sino Weibo in China relies on advertising for revenues. But it’s too late now. Cultural pushback against ads and data monetisation is already happening.

    The second is consistently bad management: the creators had no idea how to run it as a business and the new people have no vision for their product. I know this because I use Twitter often enough to sense a distinct lack of new ideas or even improving current features. Many criticise its learning curve for newcomers, the lack of content controls and better curation tools, all which suggest a lack of fundamental interest in improving the product.

    Twitter can’t be a business and it lacks the ingenuity that brought it to life. What’s left? Let’s make it a protocol.

    Now I have no idea what that entails. But protocols are the backbone of the Internet, so it can’t be impossible. Twitter fills a good gap. It’s more compact than e-mail, but allows for more contemplation than real-time chats. It clearly has a role to play, as is evident for its ability to get presidents elected. We shouldn’t lose such a valuable communication tool.

    E-mail has an interesting history, but it never had to be subjected to “monetisation”. Instead, the industry that grew around it built tools to interact with the protocol. In that there was and still is money.

    Releasing Twitter to the larger world is more likely to create industry than any hopes it will ever come out of its current tailspin. It will certainly encourage the innovation that Twitter sorely needs — and those can be monetised. But the core system should be open and unattached to shareholder dividends.

    This idea is not new at all. A quick search on the topic shows it going back as far as the site itself. But we are really getting to a point where something must be done about Twitter before it collapses in on itself. Something more altruistic than the patent grabs or disastrous acquisition osmosis that is waiting down the road.

    On the other hand, if it is such an important tool, Twitter’s corpse will soon be trampled by a new generation of 140-character message wannabes, capable of starting riots and global reverberations. But they will smartly start with ads and data mining, or whatever monetising tactic had since been discovered. The technology will remain wrapped inside a money machine, instead of joining the plumbing of the Internet.

    We may also risk losing the Twitter momentum. Technology’s success is not a given. If Twitter goes down, we may lose its potency for a long time, replaced by pale, hollow imitators.

    That would be a real shame.

    • James Francis is a freelance writer whose work has appeared in several local and international publications
    Add TechCentral as a preferred source on GoogleFollow TechCentral on Google NewsGet breaking news on WhatsApp


    Facebook James Francis Twitter
    WhatsApp YouTube
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleShowMax takes first step into Europe
    Next Article Firms look beyond IT for tech innovation

    Related Posts

    Meta's new AI agent can spend your money on your behalf - Mark Zuckerberg

    Meta’s new AI agent can spend your money on your behalf

    9 September 2026
    Meta wins by settling

    Meta wins by settling

    27 August 2026
    Facebook and Instagram are getting nighttime curfews for children

    Facebook and Instagram are getting nighttime curfews for children

    26 August 2026
    Company News
    Paratus Zambia delivers Starlink to thousands of children in Family Legacy schools

    Paratus Zambia delivers Starlink to thousands of children in Family Legacy schools

    15 October 2026
    Data sovereignty in South Africa is not an address - Ascent Technology, Johan Lamberts

    Data sovereignty in South Africa is not an address

    15 October 2026
    AI is only as good as your asset data

    AI is only as good as your asset data

    14 October 2026
    Opinion
    When a machine can choose, who does it become? Fanie van Rooyen

    When a machine can choose, who does it become?

    9 October 2026
    Let South Africans jailbreak their way to digital sovereignty - Dirk de Vos

    Let South Africans jailbreak their way to digital sovereignty

    5 October 2026
    South Africa's next energy crisis is in the accounts department - Craig Holmes

    South Africa’s next energy crisis is in the accounts department

    29 September 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    Paratus Zambia delivers Starlink to thousands of children in Family Legacy schools

    Paratus Zambia delivers Starlink to thousands of children in Family Legacy schools

    15 October 2026
    Nonkqubela Thathakahle Jordan-Dyani

    Why cybersecurity is now a national security issue for South Africa

    15 October 2026
    Armoured cars and cyber cover: the new executive perks in South Africa

    Armoured cars and cyber cover: the new executive perks in South Africa

    15 October 2026
    Your car's ADAS may be seeing skew

    Your car’s ADAS may be seeing skew

    15 October 2026
    © 2009 - 2026 NewsCentral Media
    Built and maintained by Chronon
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}
    🇿🇦 Sign up to the TechCentral newsletter