Noelan Rungasamy has been appointed as the new GM of the Wireless Application Service Providers’ Association (Waspa).
He takes the baton from long-serving GM Ilonka Badenhorst, who is leaving to pursue “alternative passions”.
Rungasamy will focus on the day-to-day management of Waspa, which was created 20 years ago as a self-regulatory body with a mandate to represent and regulate its voluntary members, which provide mobile-based services. The association handles complaints by members of the public against its members.
Complaints are handled by an independent secretariat, while about a dozen independent ICT lawyers and a three-person appeals panel, also made up of ICT lawyers, adjudicates the complaints.
The panel has the power to shut down offending services, pending a formal adjudication.
No stranger to managing commercial and operational environments, having previously been GM of commercial services at Mango Airlines, Rungasamy has been involved in a number of industry committees lobbying for the interests of airlines, and has driven several strategic projects in the sector.
‘Non-biased approach’
“While I have a lot to learn in the [ICT] industry, I have experience in an industry association within a heavily regulated environment that is constantly looking at balancing the interests of its various stakeholders,” Rungasamy said in a statement.
“I believe it allows me to have a unique and non-biased approach in addressing the needs of Waspa stakeholders and members and hope to bring some of this experience into my new role.” — © 2023 NewsCentral Media
