Telkom will boost the speed of its broadband digital subscriber line (DSL) service in mid-August, TechCentral can reveal exclusively. According to Telkom SA MD Nombulelo Moholi, the company has had to delay implementation of the new, higher-speed service because of a network freeze imposed on it as a result of the 2010 soccer World

Dimension Data subsidiary Merchants will take over and run Cell C’s customer call centre, the mobile operator has announced. It’s one of several initiatives aimed at improving Cell C’s customer service levels, says CEO Lars Reichelt, which include overhauling its billing system and moving its contact centre to Parktown

Dimension Data division Internet Solutions (IS) has won a tender from Airports Company SA (Acsa) to provide “exclusive broadband and telephony” for public telecommunications access in eight of the country’s airports. IS says the deal will result in it supplying Wi-Fi, fixed-line Internet access

A tougher competitive environment and the slowdown in economic activity have added to Telkom’s difficulties in the past year, says analyst group Frost & Sullivan. The telecommunications group has struggled to assert itself since the unbundling of its 50% stake in Vodacom and continues to be beset

Telecommunications group Telkom disconnected 178 000 fixed lines in the past 12 months, dragging down the number of fixed lines in service as a percentage of the country’s population to just 8,7%. Between March 2009 and March 2010, the number of fixed lines in use declined by 4%, from 4,45m to 4,27m as the economic downturn put pressure on

Telecommunications group Telkom will leverage its existing customers, offering mobile products to them as it gears up to launch SA’s fourth mobile operator. The company has finally begun to provide some details of its plans in the mobile space, where it is spending R6bn over five years to build a network to rival those operated by Vodacom, MTN

Telkom’s fixed-line broadband network is getting faster, but so far only for some consumers. The JSE-listed telecommunications company announced on…

Telkom has left its broadband line rental and post-paid call rates unchanged while hiking basic line rental costs by about…

NewsCentral Media is delighted to announce that well-known journalist Candice Jones is joining TechCentral, SA’s fastest-growing technology news website, as deputy editor. Jones, who was most recently telecommunications editor at ITWeb, brings with her a wealth of experience and knowledge of the secto

Computers operate better in cold conditions. That’s a good thing, because when TechCentral paid a visit to Fifa’s IT command centre for the 2010 World Cup at Nasrec, outside Soweto, on Wednesday this week, the winter air was arctic. The command centre, located next to the International Broadcast Centre, consists of several dozen engineers and technicians manning computers and keeping a watchful eye on giant images projected onto