ID applications are the first use case, but passports and other types of documents are in the pipeline.
Browsing: Capitec
Capitec’s new AI-powered Pulse tool cuts call centre handling times by up to 18% by prepping agents in advance.
Andrew Baker takes over from Wim de Bruyn, who will now head a different executive portfolio within the bank.
Standard Bank has confirmed the phased roll-out of smart ID application and renewal services at select branches.
Capitec is acquiring 100% of Walletdoc in a deal worth up to R400-million to accelerate its digital payments strategy.
More and more South Africans are choosing to shop online to avoid the Black Friday rush in physical stores.
Capitec is doubling down on mobile and fintech services. An acquisition of Blu Label might be the next logical step.
With one notable exception, IT spend in South Africa’s banking sector has remained relatively stable.
Capitec and FNB have signed on for home affairs’ accelerated in-branch smart ID and passport roll-out.
Capitec is muscling in on the remittance market through a partnership with the fintech Mama Money.