Browsing: Cell C

The stage is set for a battle of epic proportions at public hearings in Johannesburg next week. That’s when operators will make their arguments for and against proposed cuts in wholesale call termination rates. MTN, for one, has warned of dire consequences for its business and for the entire mobile ecosystem if industry regulator, the Independent Communications Authority of SA (Icasa), proceeds with its plans to cut wholesale mobile call termination rates to 65c/minute this year. Other operators have also lodged strong objections

Dimension Data subsidiary Merchants will take over and run Cell C’s customer call centre, the mobile operator has announced. It’s one of several initiatives aimed at improving Cell C’s customer service levels, says CEO Lars Reichelt, which include overhauling its billing system and moving its contact centre to Parktown

Telecommunications group Telkom will leverage its existing customers, offering mobile products to them as it gears up to launch SA’s fourth mobile operator. The company has finally begun to provide some details of its plans in the mobile space, where it is spending R6bn over five years to build a network to rival those operated by Vodacom, MTN

Telkom rival Neotel reported a net loss of nearly R1,6bn in the 2010 financial year, according to information accompanying Tata Communications’ annual results. It’s the first time that India’s Tata Communications has revealed the extent of the losses being incurred by its SA subsidia

“Bill shock” is a growing problem for SA travellers. They go overseas, and, before they know it, they’ve run up a bill of thousands of rand without even making a phone call. The problem is, as with roaming voice charges, the mobile operators impose exorbitant fees for roaming data – in some cases, more than R100 000/GB. And with smartphones, which are constantly polling the network looking for updates to e-mail and other services, consumers can quickly run up monster-sized

Vodacom is ditching its 24,9% stake in iBurst parent Wireless Business Solutions (WBS) Holdings to increase its chances of being awarded radio frequency spectrum that will allow it to build a fourth-generation (4G) cellphone network. The mobile operator confirmed last week that it would sell WBS so as to be eligible

The winter solstice. 21 June. That’s the likely date on which Telkom will announce long-anticipated upgrades to its broadband network…

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Get ready to hear a lot of hype about the 900MHz radio frequency spectrum band in the months ahead as…

Mobile operator MTN SA will introduce what it describes as an “uncapped” 3G broadband product from 1 June. The service…