MTN South Africa has named Adcorp subsidiary Rightsource as the preferred partner to manage its outsourced call centres. The move, which has been met with union resistance, will see MTN adopt a “hybrid” call centre model in
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The leaders of some of South Africa’s biggest information and communications technology companies, including the four mobile operators, have met and agreed that the only way of resolving the impasse over broadband spectrum
Communications regulator Icasa was wrong to push ahead with a planned spectrum auction in the absence of government policy on the issue and should withdraw an invitation to operators to apply for access until that policy
Vodacom has become the first operator to respond to the aggressive new “FreeMe” tariff plans from Telkom. But the country’s biggest operator is not exactly shouting about its new “+ (Plus)” plans from the
Operationally, the time-suck on executive leadership from the Nigerian fine fallout had nothing to do with its other units across Africa and the Middle East. It’s always managed to run its “OpCos” quite independently, which arguably has a few more
MTN South Africa has appointed former OpenView HD head Maxwell Nonge as chief digital officer. In the new role, Nonge will be responsible for driving the telecommunications operator’s expansion in the media space
A split inside the ANC over how radio frequency spectrum should be allocated – a split that risks retarding South Africa’s ICT sector – has now erupted into open warfare, with communications regulator Icasa and telecommunications
South Africa’s two biggest mobile operators, Vodacom and MTN, have welcomed the decision by communications regulator Icasa to press ahead with a plan to license mobile broadband spectrum through an auction process. Icasa surprised
In an unexpected early move, communications regulator Icasa has issued an invitation for interested telecommunications operators to apply for access to so-called high-demand spectrum bands. Icasa had
MTN South Africa said on Friday that it will cut 63 temporary jobs filled by labour brokers at its Midrand warehouse operations as it moves to streamline and improve the distribution of devices to consumers. It said it is modernising the facility