The National Consumer Tribunal recently fined Vodacom for contraventions of the Consumer Protection Act.
Browsing: National Consumer Commission
Vodacom has agreed to pay a R1-million fine imposed on it over a contentious 75% contract cancellation fee policy.
The National Consumer Tribunal has fined Vodacom R1-million after finding that the operator contravened the law.
Airports Company South Africa (Acsa) has thrown its weight behind global calls for the Samsung Galaxy Note7 to be banned from flights. Jason Tshabalala, group manager for security at Acsa, urged passengers
The National Consumer Commission has convened a meeting with Samsung Electronics South Africa to assess the company’s progress with recalling of the problematic Note7 smartphone from the South African
The Freedom Front Plus won’t submit complaints against MTN to parliament any longer after holding a meeting with the company on Thursday. This is according to FF Plus parliamentary spokesman on communications Anton Alberts. In late November, the party
MTN has confirmed its willingness to engage in talks with the FF Plus after the party announced its intention to take complaints against the cellphone company to parliament. Corporate services executive at MTN South Africa Graham de Vries said although the company had not
Just one customer has complained to the National Consumer Commission (NCC) about disappearing mobile data, according to a spokesman. Rapid mobile data depletion has become a hot topic in South Africa this month, with complaints streaming into radio stations and on social
How and when mobile networks expire consumers’ unused data is coming under the spotlight again in South Africa, says National Consumer Commission (NCC) spokesman Trevor Hattingh. The NCC announced earlier this month that it is investigating contract price hikes by mobile networks
The National Consumer Commission (NCC) has launched a full-scale investigation into mobile networks’ price increases for contract subscribers. Major networks Vodacom and MTN announced increases to cellular contract tariffs earlier this year