Complaints about e-tolling will be taken up by the National Consumer Commission (NCC), but should not be the first line of complaint, commissioner Ebrahim Mohamed said on Monday. “The NCC always encourages consumers to lodge complaints at the point of sale, and attempts
Gauteng motorists not registered for e-tolls should pay their e-toll bills as soon as possible to avoid being charged more, roads agency Sanral said on Sunday. “When you do not have an e-tag and if you do not pay within the stipulated seven days, there is an additional cost, which could
Vusi Mona, spokesman for roads agency Sanral, should resign, the Justice Project South Africa said on Thursday. “JPSA calls upon Vusi Mona to do the honourable thing and resign immediately, failing which, the minister of transport should dismiss
The SA Private Ambulance and Emergency Services Association has condemned Sanral’s insistence that non-government ambulances fit e-tags if they want to use Gauteng freeways, The Times reported on Thursday. “They will force private
Roads agency Sanral admits some glitches have been experienced in the e-toll collection system, The Citizen reported on Friday. Spokesman Vusi Mona told the newspaper there had been some “genuine” complaints about the system. “There are genuine customer complaints
Roads agency Sanral has denied claims that it lied about the number of e-tags in circulation, it was reported on Thursday. “It would be downright stupid of us to lie about this,” Sanral CEO Nazir Alli was quoted by Business Day as
E-tolling is not a major election issue for the ANC ahead of this year’s elections, roads agency Sanral’s CEO, Nazir Alli, has said. “I don’t think it was a major concern, they just wanted to hear it from the horse’s mouth so to speak; to hear it from our
A war of words between roads agency Sanral and Justice Project South Africa (JPSA) continued on Tuesday in the ongoing spat about the payment of e-tolls on Gauteng’s highways. JPSA denied a Sanral claim that it had told motorists they could break the law without any consequences
Not paying e-toll fees is against the law, regardless of whether an invoice is issued, roads agency Sanral said on Sunday. “Not paying your toll fees is not just a traffic offence, but a criminal one,” Sanral spokesman Vusi Mona said in a statement. “The legal obligation to pay toll arises from using the toll road and passing
Roads agency Sanral is misleading the public by saying the failure to pay toll fees is against the law, regardless whether an invoice is issued or not, Justice Project South Africa said on Monday. JPSA was responding to a statement by Sanral. “Not paying your toll fees is not just a
