The National Consumer Commission, established in April to enforce the new Consumer Protection Act, has received objections from all of SA’s big operators, with the exception of Neotel, to the compliance notices it served on them demanding
Browsing: Telkom
Vodacom provoked an online backlash from consumers this week when it said it would throttle bandwidth for heavy users of the popular BlackBerry Internet Service (BIS). It says it’s protecting its users, but are the limitations it’s imposing too harsh? When Vodacom announced
Has RSAWeb opened a new front in the price war between Internet service providers? The company has cut the price of broadband line rental by as much as 30%, cutting out all the margin it earns from reselling lines from Telkom. It has reduced the price of digital subscriber line
Telkom is continuing to invest in building fibre infrastructure closer to its customers as well as in new broadband digital subscriber line (DSL) technology, but it hasn’t yet decided what sort of line upgrades it will offer to end users. The company
Dimension Data SA chairman Andile Ngcaba, who is a big investor in SA’s telecommunications industry through his company Convergence Partners, expressed frustration on Monday at the slow pace of decision making over the allocation of
FNB Connect, First National Bank’s Internet service provider, is extending its free YouTube offering to its fixed-line broadband users. Customers registered for FNB Connect Surf can now browse the world’s most popular video site
Telkom on Thursday took the wraps off its plans to compete with Vodacom and MTN in the business mobile market and to launch converged fixed and mobile solutions to business customers. TechCentral editor Duncan McLeod spoke to
Telkom has launched its mobile offerings for business, proclaiming it will lead in fixed-mobile convergence and in cloud computing in the business market in SA and saying it is looking forward to be an “attacker” in the mobile space. Brian Armstrong
Telkom has launched its first mobile offerings aimed at the business market and is taking the fight to its rivals with aggressive introductory offers on smartphones and tablets. Telkom Business Mobile – the brand the company is using
SA’s mobile operators must do more to up their game in customer service instead of simply trying to outdo each other on price, says Vitorrio Massone, managing partner in SA at management consulting firm Bain & Company. In the past year, the operators have slashed their