Concerns over information security are the biggest barrier to businesses moving to online cloud-based computing services, says Kgomotso Kganyago, chief security advisor at Microsoft SA. As companies move to seamless computing
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SA’s mobile operators must do more to up their game in customer service instead of simply trying to outdo each other on price, says Vitorrio Massone, managing partner in SA at management consulting firm Bain & Company. In the past year, the operators have slashed their
Cellular network operator Vodacom is offering voice bundles for international calls from 5 September and extending its “Super Saver” and “Vodafone Passport” products, which are designed to bring down the cost of international roaming, to cover more countries. Roaming costs are
The SA Revenue Service (Sars) earlier this week inadvertently sent 20 000 taxpayers’ e-mail addresses to other taxpayers. The 20 000 addresses in question were the intended recipients of the Sars e-mail. Realising the error, Sars sent a follow-up e-mail apologising to
Companies have been urged to protect their trademarks online following the decision earlier this year by the Internet Corporation for Assigned Names and Numbers (Icann) to introduce a new top-level Internet domain for the adult entertainment industry. Mike du Toit
Telkom is still keen to expand its operations elsewhere on the African continent despite the sensational failure of Multi-Links, its Nigerian business, says chairman Lazarus Zim. Zim was speaking at the group’s 2011 annual general meeting of
Brian Herlihy will announce on Tuesday that he is stepping down as CEO of Seacom, TechCentral can learnt from company sources. He will be succeeded by Mark Simpson on 5 September but will remain an executive director of the
US online retailer Amazon.com has opened a new customer service and development centre in Cape Town. The centre will support its customers in North America, the UK and Germany. It will also be home to the development team working
The final appeal committee of the Advertising Standards Authority has dismissed a last attempt by Cell C to have a ruling that the “4Gs” term it used in its advertising was in breach of the authority’s advertising codes overturned. The committee has awarded costs to
The second annual VoiceSA event, a telecommunications industry conference taking place at the Bytes Conference Centre in Midrand on 22 September, will explore some of the big challenges facing the sector. The event — it’s the second time