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    Home » Sections » AI and machine learning » OpenAI’s new audio APIs aim for conversational voice agents

    OpenAI’s new audio APIs aim for conversational voice agents

    ChatGPT maker OpenAI is pushing voice AI beyond transcription, towards agents that can act in real time.
    By Agency Staff8 May 2026
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    OpenAI's new audio APIs aim for conversational voice agents
    Image: Jernej Furman

    OpenAI introduced three audio models for its developer platform on Thursday, aiming to make voice-based software agents more conversational and capable of completing tasks in real time.

    The launch of the application programming interface (API) moves the ChatGPT maker beyond transcription and chat towards agents that can listen, translate and act during live conversations.

    The new models are GPT-Realtime-2, GPT-Realtime-Translate and GPT-Realtime-Whisper. OpenAI said they are available to test in its developer playground.

    Customers testing the models include Zillow, Priceline and Deutsche Telekom

    GPT-Realtime-2 is designed to manage harder requests, call tools, handle interruptions and maintain context across longer voice sessions.

    The second model supports translation from more than 70 languages into 13 output languages, targeting customer support, education and other settings.

    GPT-Realtime-Whisper provides live speech-to-text, allowing captions, meeting notes and workflow updates to be generated as a speaker talks.

    Customers testing the models include online real estate marketplace Zillow, online travel agency Priceline and European telecommunications firm Deutsche Telekom.

    Read: It’s official: ads are coming to ChatGPT

    Pricing for GPT-Realtime-2 starts at US$32 per million audio input tokens, GPT-Realtime-Translate costs $0.034/minute and GPT-Realtime-Whisper $0.017/minute.  — Anhata Rooprai, (c) 2026 Reuters

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