The National Consumer Commission, established in April to enforce the new Consumer Protection Act, has received objections from all of SA’s big operators, with the exception of Neotel, to the compliance notices it served on them demanding
Browsing: Cell C
Tower sharing may be the solution to the dual problem of increasing demand for network capacity and the revenue pressures facing SA operators. Johan Smith, head of Africa telecommunications group at KPMG, says the industry, regulators and government need
The Advertising Industry Tribunal has ruled against an appeal by Cell C against a decision by the Advertising Standards Authority that its use of the “power to you” pay-off line in its advertising was in contravention of the authority’s advertising codes. The original
Vodacom provoked an online backlash from consumers this week when it said it would throttle bandwidth for heavy users of the popular BlackBerry Internet Service (BIS). It says it’s protecting its users, but are the limitations it’s imposing too harsh? When Vodacom announced
Is French telecommunications giant Orange, the mobile subsidiary of France Telecom, buying JSE-listed IT services company Business Connexion (BCX)? Three separate industry sources, none of whom is employed by either company, have told TechCentral they understand
We bring you a bumper edition of the TalkCentral podcast this week. Your hosts Duncan McLeod and Craig Wilson unpack the launch of Telkom Business Mobile and ask whether the telecommunications company has turned the corner and what a reinvigorated Telkom could
SA’s mobile operators must do more to up their game in customer service instead of simply trying to outdo each other on price, says Vitorrio Massone, managing partner in SA at management consulting firm Bain & Company. In the past year, the operators have slashed their
The final appeal committee of the Advertising Standards Authority has dismissed a last attempt by Cell C to have a ruling that the “4Gs” term it used in its advertising was in breach of the authority’s advertising codes overturned. The committee has awarded costs to
BT Group is playing coy over its plans to invest significant capital in fibre-optic network infrastructure in SA, but TechCentral understands an announcement about its plans is imminent. Company executives skirted the issue at a press
Could Naspers become SA’s newest telecommunications operator? It is looking increasingly likely that the Cape Town-based media giant will commit the billions of rand necessary to do just that. Its Internet service provider subsidiary, MWeb